Customer Service Representative (CSR) in Austin, Texas Salary

The average wage for a Customer Service Representative (CSR) in Austin, Texas is $14.32 per hour. Most people move on to other jobs if they have more than 20 years' experience in this field. The skills that increase pay for this job the most are Customer Relationship Management (CRM) and Microsoft Office.

$25,861 - $52,060
$26K
$35K
$52K
MEDIAN: $35,132
10%
50%
90%

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$9.98 - $19.11
$10
$15
$19
MEDIAN: $14.79
10%
50%
90%

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$0$52K
Salary $25,861 - $52,060
Bonus $2,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,551 - $47,894
  • Country: United States
  • Currency: USD
  • Updated: 18 Oct 2017
  • Individuals Reporting: 36
Hourly Data $0$29
Hourly Rate $9.98 - $19.11
Hourly Tips $2.18
Overtime $15.48 - $29.88
Annual Data $0$47K
Bonus $2,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,551 - $47,894
  • Country: United States
  • Currency: USD
  • Updated: 18 Oct 2017
  • Individuals Reporting: 93

About Austin, Texas

Travis County, Texas
931,840
Male:
475,718 (51.1%)
Female:
456,122 (48.9%)
Austin (/ˈɒstᵻn, ˈɔː-/) is the capital of the U.S. state of Texas and the seat of Travis County. It is the 11th-most populated city in the U.S and the 4th-most populated in Texas. It is the fastest growing of the 50 largest US cities and the second largest state capital city in the United States after Phoenix, Arizona. As of June 1, 2016, Austin had a population of 931,830 (U.S. Census Bureau estimate). Located in Central Texas in the foothills of Texas Hill Country, the city is home to numerous lakes, rivers, and waterways including Lady Bird Lake, Barton Springs, McKinney Falls, the Colorado River, Lake Travis, and Lake Walter E. Long. It is the cultural and economic center of the Austin–Round Rock metropolitan area, which had an estimated population of 2,010,860 as of June 1, 2016. In the 1830s, pioneers began to settle the area in central Austin along the Colorado...
Austin:
$62,250
Texas:
$55,653
$1,139
Austin:
$282,700
Texas:
$152,000
3.1%

Customer Service Representative (CSR) Job Listings

Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $31,000 based on 77 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $31,000 based on 32 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $35,000 based on 31 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $37,000 based on 7 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
71 %
Male
29 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 21 votes.
Less than 1 year
5%
1-4 years
47%
5-9 years
18%
10-19 years
22%
20 years or more
8%

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
▲13%

▲7%

National Average
$32,000

▼4%

▼4%

Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
▲11%


Microsoft Word
▲4%


Computer Service
▼0%

National Average
$32,000



Call center operations
▼2%

▼4%


▼4%

Insurance
▼7%

Microsoft Excel
▼9%

▼12%

Sales
▼23%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 21 votes.

Gender

Female
71 %
Male
29 %

Years of Experience

Less than 1 year
5%
1-4 years
47%
5-9 years
18%
10-19 years
22%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 70%
vision benefits
Vision: 63%
no benefits
None: 19%