Average Entry-Level Customer Service Representative (CSR) Hourly Pay

$12.12
Avg. Hourly RateShow Salary
$1,017
Bonus
$1,517
Commission
$1,000
Profit Sharing
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The average hourly pay for an Entry-Level Customer Service Representative (CSR) is $12.12.
10%
$8.80
MEDIAN
$12.12
90%
$16.62
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United States (change)
Hourly Rate
$9 - $17
Bonus
$155 - $4,894
Profit Sharing
$100 - $4,048
Commission
$190 - $9,887
Total Pay
$18,850 - $38,647

Your Market Worth Over Time

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Job Description for Customer Service Representative (CSR)

The top respondents for the job title Customer Service Representative (CSR) are from the companies Domino's Pizza, Xerox Corporation and State Farm Insurance Company. Reported salaries are highest at Fidelity Investments where the average pay is $16.82. Other companies that offer high salaries for this role include UnitedHealth Group and State Farm Insurance Company, earning around $14.57 and $12.06, respectively. Domino's Pizza pays the lowest at around $8.16. Circlek and Family Dollar Stores Inc also pay on the lower end of the scale, paying $8.32 and $9.00, respectively.

Customer Service Representative (CSR) Job Listings

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Popular Skills for Customer Service Representative (CSR)

Skills in Customer Relations, Problem Solving, Call Center Operations and Data Entry are correlated to pay that is above average.

Pay by Experience Level for Customer Service Representative (CSR)

An early career Customer Service Representative (CSR) with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $13.12 based on 15,449 salaries. A mid-career Customer Service Representative (CSR) with 5-9 years of experience earns an average total compensation of $14.25 based on 7,737 salaries. An experienced Customer Service Representative (CSR) with 10-19 years of experience earns an average total compensation of $14.98 based on 8,702 salaries. In their late career (20 years and higher), employees earn an average total compensation of $15.
Employees with Customer Service Representative (CSR) in their job title in San Francisco, California earn an average of 36.8% more than the national average. These job titles also find higher than average salaries in New York, New York (20.8% more) and Los Angeles, California (18.6% more).

Years of Experience

This data is based on 36,294 survey responses.
Early Career
42.6%
Mid Career
21.3%
Experienced
24.0%
Late Career
12.1%