Average Mid-Career Customer Service Representative (CSR) Hourly Pay

$14.25
Avg. Hourly RateShow Salary
$1,203
Bonus
$2,719
Commission
$1,275
Profit Sharing
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The average hourly pay for a Mid-Career Customer Service Representative (CSR) is $14.25.
10%
$10.13
MEDIAN
$14.25
90%
$18.78
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United States (change)
Hourly Rate
$10 - $19
Bonus
$291 - $4,953
Profit Sharing
$201 - $4,411
Commission
$394 - $11,920
Total Pay
$22,030 - $44,461

Your Market Worth Over Time

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Job Description for Customer Service Representative (CSR)

The top respondents for the job title Customer Service Representative (CSR) are from the companies Farmers Insurance Group, State Farm Insurance Company and The Home Depot Inc.. Reported salaries are highest at State Farm Insurance Company where the average pay is $15.37. Other companies that offer high salaries for this role include UnitedHealth Group and Comcast Cable, Inc., earning around $15.33 and $14.50, respectively. The Kroger Company pays the lowest at around $10.61. The Home Depot Inc. and Farmers Insurance Group also pay on the lower end of the scale, paying $11.56 and $12.74, respectively.

Customer Service Representative (CSR) Job Listings

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Popular Skills for Customer Service Representative (CSR)

Skills in Problem Solving, Customer Relations and Data Entry are correlated to pay that is above average. Skills that pay less than market rate include Call Center Operations and Customer Service.

Pay by Experience Level for Customer Service Representative (CSR)

An entry-level Customer Service Representative (CSR) with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $12.12 based on 1,779 salaries. An early career Customer Service Representative (CSR) with 1-4 years of experience earns an average total compensation of $13.12 based on 15,449 salaries. An experienced Customer Service Representative (CSR) with 10-19 years of experience earns an average total compensation of $14.98 based on 8,702 salaries. In their late career (20 years and higher), employees earn an average total compensation of $15.
Employees with Customer Service Representative (CSR) in their job title in New York, New York earn an average of 10.5% more than the national average. These job titles also find higher than average salaries in Chicago, Illinois (8.6% more) and Los Angeles, California (7.0% more). The lowest salaries can be found in Atlanta, Georgia (6.0% less).

Years of Experience

This data is based on 30,336 survey responses.
Entry Level
5.9%
Early Career
50.9%
Experienced
28.7%
Late Career
14.5%