Customer Service Representative (CSR) in Syracuse, New York Salary

Customer Service Representatives in Syracuse can expect to earn an average of $14.03 per hour. Most Customer Service Representatives in Syracuse, N.Y. are fairly content with their jobs, and work satisfaction falls in line with the national average. Women make up a slight majority of Syracuse Customer Service Representatives (53 percent) survey respondents. Unfortunately, some people in this line of work are without benefits — about a fifth lack coverage. On the flip side, a fair number have medical insurance and the larger part receive dental plans. Figures cited in this summary are based on replies to PayScale's salary questionnaire.

$30,988 - $54,816
$31K
$35K
$55K
MEDIAN: $34,935
10%
50%
90%

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$10.68 - $16.92
$11
$14
$17
MEDIAN: $14.28
10%
50%
90%

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$0$54K
Salary $30,988 - $54,816
Bonus $120.80 - $3,953
Commission $3,050
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,583 - $47,786
  • Country: United States
  • Currency: USD
  • Updated: 23 Sep 2017
  • Individuals Reporting: 15
Hourly Data $0$1K
Hourly Rate $10.68 - $16.92
Overtime $22.93
Annual Data $0$47K
Bonus $120.80 - $3,953
Commission $3,050
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,583 - $47,786
  • Country: United States
  • Currency: USD
  • Updated: 23 Sep 2017
  • Individuals Reporting: 29

Find Out Exactly What You Should Be Paid

United States (change)

About Syracuse, New York

Onondaga County, New York
144,152
Male:
69,462 (48.2%)
Female:
74,690 (51.8%)
Syracuse (local /ˈsɛrəkjuːs/) is a city in, and the county seat of, Onondaga County, New York, in the United States. It is the largest U.S. city with the name "Syracuse", and is the fourth most populous metropolitan city in the state of New York. At the 2010 census, the city population was 145,170, and its metropolitan area had a population of 732,117. It is the economic and educational hub of Central New York, a region with over a million inhabitants. Syracuse is also well-provided with convention sites, with a downtown convention complex. Syracuse was named after the original Greek city Syracuse (Siracusa in Italian), a city on the eastern coast of the Italian island of Sicily. The city has functioned as a major crossroads over the last two centuries, first between the Erie Canal and its branch canals, then of the railway network. Today, Syracuse is located at the intersection of...
Syracuse:
$36,457
New York:
$60,850
$778
Syracuse:
$93,100
New York:
$293,500
5.4%

Customer Service Representative (CSR) Job Listings

Key Stats for Customer Service Representative (CSR)

Gender

Female
55 %
Male
45 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 15 votes.
Less than 1 year
5%
1-4 years
39%
5-9 years
20%
10-19 years
18%
20 years or more
18%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

National Average
$33,000

▼4%

▼4%

Experienced
▼8%

Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Excel
▲2%

National Average
$33,000


Customer Relations
▼2%

Computer Service
▼3%

Problem Solving
▼4%

Data Entry
▼5%

Phone Support
▼5%

Sales
▼7%

Data Processing
▼7%

Call center operations
▼8%

Microsoft Office
▼8%

Typing
▼10%

Microsoft Word
▼15%

Call Center
▼18%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 15 votes.

Gender

Female
55 %
Male
45 %

Years of Experience

Less than 1 year
5%
1-4 years
39%
5-9 years
20%
10-19 years
18%
20 years or more
18%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 67%
vision benefits
Vision: 58%
no benefits
None: 19%
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