Customer Service Representative (CSR) in New York Salary

A Customer Service Representative (CSR) in New York, New York earns an average wage of $14.56 per hour. Most people move on to other jobs if they have more than 20 years' experience in this career. Experience has a moderate effect on income for this job. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.

$29,362 - $57,392
$29K
$41K
$57K
MEDIAN: $40,520
10%
50%
90%

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$10.22 - $21.08
$10
$15
$21
MEDIAN: $14.82
10%
50%
90%

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$0$57K
Salary $29,362 - $57,392
Bonus $293.61 - $5,152
Commission $4,200
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,539 - $54,150
  • Country: United States
  • Currency: USD
  • Updated: 17 Oct 2017
  • Individuals Reporting: 122
Hourly Data $0$38
Hourly Rate $10.22 - $21.08
Hourly Tips $2.98
Overtime $14.41 - $38.38
Annual Data $0$54K
Bonus $293.61 - $5,152
Commission $4,200
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,539 - $54,150
  • Country: United States
  • Currency: USD
  • Updated: 17 Oct 2017
  • Individuals Reporting: 156

About New York, New York

Kings County, New York
8,550,405
Male:
4,081,698 (47.7%)
Female:
4,468,707 (52.3%)
The City of New York, often called New York City or simply New York, is the most populous city in the United States. Located at the southern tip of the state of New York, the city is the center of the New York metropolitan area, one of the most populous urban agglomerations in the world. With a U.S. Census Bureau-estimated 2015 population of 8,550,405 distributed over a land area of just 305 square miles (790 km2), New York is also the most densely populated major city in the United States. A global power city, New York City exerts a significant impact upon commerce, finance, media, art, fashion, research, technology, education, and entertainment, its fast pace defining the term New York minute. Home to the headquarters of the United Nations, New York is an important center for international diplomacy and has been described as the cultural and financial capital of the world. Situated...
New York, NY:
$55,752
New York:
$60,850
$1,317
New York, NY:
$538,300
New York:
$293,500
4.7%

Customer Service Representative (CSR) Job Listings

Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $32,000 based on 185 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $36,000 based on 65 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $40,000 based on 57 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $44,000 based on 10 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
73 %
Male
27 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 44 votes.
Less than 1 year
8%
1-4 years
51%
5-9 years
20%
10-19 years
17%
20 years or more
4%

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
▲28%

▲15%

▲2%

National Average
$35,000

▼8%

Skills That Affect Customer Service Representative (CSR) Salaries




National Average
$35,000



▼5%



▼7%


▼8%



Sales
▼13%

Office Administration
▼13%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 44 votes.

Gender

Female
73 %
Male
27 %

Years of Experience

Less than 1 year
8%
1-4 years
51%
5-9 years
20%
10-19 years
17%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 66%
dental benefits
Dental: 56%
vision benefits
Vision: 49%
no benefits
None: 30%