Customer Service Representative (CSR) at Wells Fargo Bank Salary

Median pay for Customer Service Representatives at Wells Fargo Bank lies in the neighborhood of $14.39 per hour. Unfortunately, some people in this line of work are without benefits — nearly one-fifth lack coverage. On the flip side, a majority have medical insurance and more than half receive dental plans. Female Customer Service Representatives at Wells Fargo Bank are more common than men among those who completed the survey; more than half (64 percent) are women. Job satisfaction for Customer Service Representatives at Wells Fargo Bank is high. This overview is based on answers to PayScale's salary questionnaire.

$30,252 - $37,878
$36K
MEDIAN: $35,500
50%

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$12.15 - $16.68
$12
$14
$17
MEDIAN: $14.37
10%
50%
90%

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$0$38K
Salary $35,500
Bonus $1,200
Commission $1,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,223 - $38,122
  • Country: United States
  • Currency: USD
  • Updated: 14 Oct 2017
  • Individuals Reporting: 6
Hourly Data $0$21
Hourly Rate $12.15 - $16.68
Overtime $21.00
Annual Data $0$38K
Bonus $1,200
Commission $1,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,223 - $38,122
  • Country: United States
  • Currency: USD
  • Updated: 14 Oct 2017
  • Individuals Reporting: 22

Customer Service Representative (CSR) Job Listings

Key Stats for Customer Service Representative (CSR)

Gender

Female
68 %
Male
32 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
Less than 1 year
4%
1-4 years
57%
5-9 years
18%
10-19 years
18%
20 years or more
4%

Experience Affects Customer Service Representative (CSR) Salaries

▲2%

National Average
$31,000

Experienced
▼5%

Mid-Career
▼6%

Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
▲10%

Computer Service
▲2%

National Average
$31,000

Problem Solving
▼1%

Customer Relations
▼1%

Typing
▼1%


Sales
▼2%

Call center operations
▼3%

Microsoft Office
▼5%

Data Entry
▼6%

Phone Support
▼6%

Call Center
▼8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

Less than 1 year
4%
1-4 years
57%
5-9 years
18%
10-19 years
18%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 67%
dental benefits
Dental: 70%
vision benefits
Vision: 63%
no benefits
None: 26%