Mid-Career Customer Service Representative (CSR) in Rochester, New York Salary

The average wage for a Mid-Career Customer Service Representative (CSR) in Rochester, New York is $13.72 per hour.

$31,500 - $42,000
$37K
MEDIAN: $37,391
50%

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$9.80 - $19.54
$9
$15
$20
MEDIAN: $14.65
10%
50%
90%

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$0$42K
Salary $37,391
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,760 - $42,085
  • Country: United States
  • Currency: USD
  • Updated: 22 Sep 2017
  • Individuals Reporting: 5
Hourly Data $0$22
Hourly Rate $9.80 - $19.54
Overtime $22.50
Annual Data $0$42K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,760 - $42,085
  • Country: United States
  • Currency: USD
  • Updated: 22 Sep 2017
  • Individuals Reporting: 12

About Rochester, New York

Monroe County, New York
209,808
Male:
100,135 (47.7%)
Female:
109,673 (52.3%)
Rochester (/ˈrɒtʃᵻstər/ or /ˈrɒˌtʃɛstər/) is a city on the southern shore of Lake Ontario in the western portion of the U.S. state of New York, and the seat of Monroe County. The city's population (210,565) was the state's third largest — after New York City and Buffalo — at the time of the 2010 census. Rochester is the center of a larger metropolitan area that encompasses and extends beyond Monroe County, and comprises Genesee County, Livingston County, Ontario County, Orleans County and Wayne County. This area, which is part of the Western New York region, had a population of 1,079,671 at the time of the 2010 Census. A Census estimate of July 1, 2012, raised that number to 1,082,284. Rochester was one of America's first boomtowns, and rose to prominence as the site of many flour mills along the Genesee River, and then as a major hub of manufacturing. Several of the...
Rochester:
$31,946
New York:
$60,850
$790
Rochester:
$76,900
New York:
$293,500
8.7%

Customer Service Representative (CSR) Job Listings

Key Stats for Customer Service Representative (CSR)

Gender

Female
83 %
Male
17 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
5-9 years
82%
10-19 years
18%
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Skills That Affect Customer Service Representative (CSR) Salaries

National Average
$32,000

Customer Service
▼10%

Call Center
▼13%

Call center operations
▼17%

Problem Solving
▼28%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
83 %
Male
17 %

Common Health Benefits

medical benefits
Medical: 46%
dental benefits
Dental: 46%
vision benefits
Vision: 31%
no benefits
None: 54%
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