The average hourly pay for a Customer Service Representative (CSR) at Anthem Blue Cross Blue Shield is $14.34.
Is Customer Service Representative (CSR) your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
$12 - $19
$0 - $1,048
$26,231 - $40,993
Your Market Worth Over Time
How has your pay changed over time for your market? Find out by taking our salary quiz.
Job Description for Customer Service Representative (CSR)
A Customer Service Representative is a job that requires the ability to handle multiple tasks. They usually take incoming telephone calls and information over the telephone, but some Customer Service Representatives also make outbound calls to their customers. In most instances it is required to have a High school diploma, and in most cases an Associate degree in Arts or Business is highly desirable. In today's fast pace technology industry its required that most Customer Service Representatives…Read more
Popular Employer Salaries for Customer Service Representative (CSR)
The top respondents for the job title Customer Service Representative (CSR) are from the companies State Farm Insurance Company, UnitedHealth Group and Farmers Insurance Group. Reported salaries are highest at Verizon Wireless where the average pay is $16.36. Other companies that offer high salaries for this role include UnitedHealth Group and Comcast Cable, Inc., earning around $15.45 and $14.58, respectively. Alorica, Inc. pays the lowest at around $10.39. The Home Depot Inc. and Farmers Insurance Group also pay on the lower end of the scale, paying $11.54 and $12.91, respectively.
Customer Service Representative (CSR) Job Listings
Search for more jobs
Popular Skills for Customer Service Representative (CSR)
Avg. Hourly Rate
Skills in Problem Solving are correlated to pay that is above average. Skills that pay less than market rate include Typing, Data Entry, Call Center Operations and Customer Service.
Pay by Experience Level for Customer Service Representative (CSR)
An early career Customer Service Representative (CSR) with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $14.39 based on 14 salaries. An experienced Customer Service Representative (CSR) with 10-19 years of experience earns an average total compensation of $18.08 based on 6 salaries.
Years of Experience
This data is based on 20 survey responses.