Entry-Level Customer Service Representative (CSR) in Charlotte, North Carolina Salary

The average pay for an Entry-Level Customer Service Representative (CSR) in Charlotte, North Carolina is $12.53 per hour. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.

$23,197 - $45,371
$23K
$31K
$45K
MEDIAN: $30,722
10%
50%
90%

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$8.97 - $18.62
$9
$13
$19
MEDIAN: $13.18
10%
50%
90%

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$0$45K
Salary $23,197 - $45,371
Bonus $1,650
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,172 - $41,152
  • Country: United States
  • Currency: USD
  • Updated: 11 Oct 2017
  • Individuals Reporting: 21
Hourly Data $0$27
Hourly Rate $8.97 - $18.62
Overtime $11.74 - $27.81
Annual Data $0$41K
Bonus $1,650
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,172 - $41,152
  • Country: United States
  • Currency: USD
  • Updated: 11 Oct 2017
  • Individuals Reporting: 54

About Charlotte, North Carolina

Mecklenburg County, North Carolina
827,121
Male:
396,646 (48.0%)
Female:
430,475 (52.0%)
Charlotte /ˈʃɑːrlət/ is the largest city in the state of North Carolina. It is the county seat of Mecklenburg County and the second largest city in the southeastern United States, just behind Jacksonville, Florida. Charlotte is the third fastest growing major city in the United States. In 2014, the estimated population of Charlotte according to the U.S. Census Bureau was 809,958, making it the 17th largest city in the United States based on population. The Charlotte metropolitan area ranks 22nd largest in the US and had a 2014 population of 2,380,314. The Charlotte metropolitan area is part of a sixteen-county market region or combined statistical area with a 2014 U.S. Census population estimate of 2,537,990. Residents of Charlotte are referred to as "Charlotteans." It is listed as a "gamma-plus" global city by the Globalization and World Cities Research Network. Charlotte is home to the corporate headquarters of Bank of America and the east...
Charlotte:
$53,919
North Carolina:
$47,830
$978
Charlotte:
$188,800
North Carolina:
$160,100
5.2%

Customer Service Representative (CSR) Job Listings

Key Stats for Customer Service Representative (CSR)

Gender

Female
70 %
Male
30 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 12 votes.
Less than 1 year
11%
1-4 years
77%
5-9 years
12%

Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
▲21%

Microsoft Office
▲7%

Call Center
▲6%

Customer Service
▲6%

Problem Solving
▲3%

Sales
▲2%

Call center operations
▲1%

Data Entry
▲1%

Microsoft Word
▲1%

National Average
$29,000

Customer Relations
▼4%

Typing
▼5%

Phone Support
▼11%

Computer Service
▼17%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 12 votes.

Gender

Female
70 %
Male
30 %

Common Health Benefits

medical benefits
Medical: 60%
dental benefits
Dental: 58%
vision benefits
Vision: 56%
no benefits
None: 36%