Average Late-Career Customer Service Specialist with Microsoft Excel Skills Hourly Pay

$15.57
Avg. Hourly RateShow Salary
$3,000
Bonus
$6,000
Commission
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The average hourly pay for a Late-Career Customer Service Specialist with Microsoft Excel skills is $15.57.
10%
$12.80
MEDIAN
$15.57
90%
$24.47
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United States (change)
Hourly Rate
$13 - $24
Bonus
$1,000 - $6,000
Commission
$0 - $6,000
Total Pay
$27,871 - $54,273

Your Market Worth Over Time

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Job Description for Customer Service Specialist

Customer Service Specialist Tasks
  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

Customer Service Specialist Job Listings

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Popular Skills for Customer Service Specialist

Skills in Customer Service, Customer Relations, Data Entry, Phone Support and Call Center Operations are correlated to pay that is above average.

Pay by Experience Level for Customer Service Specialist

An entry-level Customer Service Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $14.70 based on 30 salaries. An early career Customer Service Specialist with 1-4 years of experience earns an average total compensation of $15.27 based on 287 salaries. A mid-career Customer Service Specialist with 5-9 years of experience earns an average total compensation of $15.63 based on 152 salaries. An experienced Customer Service Specialist with 10-19 years of experience earns an average total compensation of $15.50 based on 191 salaries.

Years of Experience

This data is based on 660 survey responses.
Entry Level
4.5%
Early Career
43.5%
Mid Career
23.0%
Experienced
28.9%