Average Early-Career Customer Service Specialist with Microsoft Excel Skills Hourly Pay

$15.21
Avg. Hourly RateShow Salary
$0
Bonus
$1,201
Commission
$400
Profit Sharing
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The average hourly pay for an Early-Career Customer Service Specialist with Microsoft Excel skills is $15.21.
10%
$10.87
10%
$15.21
50%
$20.04
90%
90%
MEDIAN $15.21
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United States (change)
Hourly Rate
$11 - $20
Profit Sharing
$275 - $750
Commission
$0 - $1,201
Total Pay
$24,301 - $47,240

Your Market Worth Over Time

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Job Description for Customer Service Specialist

Customer Service Specialist Tasks
  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

Career Paths

Explore the most common career paths for Customer Service Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Customer Service Specialist
Customer Service Representative (CSR)
Administrative Assistant
Customer Service Manager
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Customer Service Specialist Job Listings

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Popular Skills for Customer Service Specialist

Skills that pay less than market rate include Call Center Operations, Phone Support, Data Entry, Customer Relations and Customer Service.

Pay by Experience Level for Customer Service Specialist

An entry-level Customer Service Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $14.65 based on 30 salaries. A mid-career Customer Service Specialist with 5-9 years of experience earns an average total compensation of $15.55 based on 169 salaries. An experienced Customer Service Specialist with 10-19 years of experience earns an average total compensation of $15.36 based on 204 salaries. In their late career (20 years and higher), employees earn an average total compensation of $16.
Employees with Customer Service Specialist in their job title in Minneapolis, Minnesota earn an average of 25.4% more than the national average. These job titles also find higher than average salaries in Chicago, Illinois (8.9% more) and New York, New York (8.7% more). The lowest salaries can be found in Houston, Texas (11.0% less).

Years of Experience

This data is based on 514 survey responses.
Entry Level
5.8%
Mid Career
32.9%
Experienced
39.7%
Late Career
21.6%