▲13%
The average hourly pay for a Customer Service Specialist with Customer Relations skills at The Home Depot Inc. is $12.02.
10%
$10.30
MEDIAN
$12.02
90%
$16.77
Is Customer Service Specialist your job title? Find out what you should be paid
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Hourly Rate
$10 - $17
Bonus
$102 - $500
Profit Sharing
$74 - $493
Total Pay
$21,671 - $34,879
Your Market Worth Over Time
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Job Description for Customer Service Specialist
Customer Service Specialist Tasks
- Update customer files and databases.
- Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
- Investigate and follow up on customer problems.
- Document outcomes and steps taken.
Popular Employer Salaries for Customer Service Specialist
The top respondents for the job title Customer Service Specialist are from the companies Best Buy, JCPenney and Lowe's Home Improvement Inc.. Reported salaries are highest at Verizon Wireless where the average pay is $18.00. Other companies that offer high salaries for this role include Comcast Cable, Inc. and Lowe's Home Improvement Inc., earning around $17.00 and $16.29, respectively. JCPenney pays the lowest at around $9.56. Best Buy and J.P. Morgan Chase & Co. (JPMCC) also pay on the lower end of the scale, paying $11.33 and $14.36, respectively.
Customer Service Specialist Job Listings
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Popular Skills for Customer Service Specialist
Avg. Hourly Rate
Popularity
63 responses
Sales
$12
39 responses
26 responses
Data Entry
$13
24 responses
14 responses
Skills in Customer Service, Sales, Phone Support and Data Entry are correlated to pay that is above average. Skills that pay less than market rate include Call Center Operations.
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