Customer Service Specialist with Phone Support Skills Hourly Pay at The Home Depot Inc.

Customer service specialists first and foremost must ensure that customers' needs are met. They are often the first (and last) person a customer interacts with, and the customer might not have much time to get what they need from the company. The specialist must be able to think quickly on their feet and communicate effectively with customers. Customer service specialists are generally the liaisons between customers and companies, so they must have good knowledge of and relationships within …Read more

Customer Service Specialist Tasks

Update customer files and databases.
Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
Investigate and follow up on customer problems.
Document outcomes and steps taken.

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Gender Breakdown

Female

78.3%

Male

21.7%

This data is based on 23 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

30%

Dental

37%

Vision

37%

None

Average Customer Service Specialist with Phone Support Skills Hourly Pay at The Home Depot Inc.

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What Do Customer Service Specialists Do?

Gender Breakdown

Common Health Benefits

30%

37%

37%

59%