Average Customer Service Specialist with Phone Support Skills Hourly Pay at The Home Depot Inc.

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The average hourly pay for a Customer Service Specialist with Phone Support skills at The Home Depot Inc. is $12.27.
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United States (change)
Hourly Rate
$10 - $18
$97 - $206
Profit Sharing
$63 - $354
Total Pay
$21,610 - $37,708

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Job Description for Customer Service Specialist

Customer Service Specialist Tasks
  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.
The top respondents for the job title Customer Service Specialist are from the companies Best Buy, Verizon Wireless and J.P. Morgan Chase & Co. (JPMCC). Reported salaries are highest at Edward Jones where the average pay is $18.09. Other companies that offer high salaries for this role include AT&T Inc. and Verizon Wireless, earning around $17.56 and $16.64, respectively. JCPenney pays the lowest at around $9.67. Best Buy and Humana, Inc. also pay on the lower end of the scale, paying $11.33 and $14.60, respectively.

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Popular Skills for Customer Service Specialist

Skills in Data Entry are correlated to pay that is above average. Skills that pay less than market rate include Call Center Operations, Sales, Customer Relations and Customer Service.