Average Customer Service Specialist with Customer Service Metrics Skills Hourly Pay at J.P. Morgan Chase & Co. (JPMCC)

$15.59
Avg. Hourly Rate
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The average hourly pay for a Customer Service Specialist with Customer Service Metrics skills at J.P. Morgan Chase & Co. (JPMCC) is $15.59.
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Job Description for Customer Service Specialist

Customer Service Specialist Tasks
  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

Popular Employer Salaries for Customer Service Specialist

The top respondents for the job title Customer Service Specialist are from the companies The Home Depot Inc., Verizon Wireless and Best Buy. Reported salaries are highest at Verizon Wireless where the average pay is $15.73. Best Buy pays the lowest at around $10.84.

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Popular Skills for Customer Service Specialist

Skills that pay less than market rate include Data Entry, Phone Support, Customer Relations, Customer Service and Call Center Operations.