Average Customer Service Specialist Hourly Pay in Phoenix, Arizona

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The average hourly pay for a Customer Service Specialist in Phoenix, Arizona is $16.51.
MEDIAN $16.51
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United States (change)
Hourly Rate
$12 - $20
$587 - $9,192
Profit Sharing
$0 - $4,250
$0 - $4,300
Total Pay
$26,182 - $51,770

Your Market Worth Over Time

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Job Description for Customer Service Specialist

Customer Service Specialist Tasks
  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

Customer Service Specialist Job Listings

Popular Skills for Customer Service Specialist

Skills that pay less than market rate include Microsoft Office, Data Entry, Customer Relations, Call Center Operations and Customer Service.

Pay by Experience Level for Customer Service Specialist

An early career Customer Service Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $16.40 based on 46 salaries. A mid-career Customer Service Specialist with 5-9 years of experience earns an average total compensation of $16.52 based on 25 salaries. An experienced Customer Service Specialist with 10-19 years of experience earns an average total compensation of $16.11 based on 36 salaries. In their late career (20 years and higher), employees earn an average total compensation of $19.
Employees with Customer Service Specialist in their job title in Seattle, Washington earn an average of 4.2% more than the national average. These job titles also find higher than average salaries in Dallas, Texas (0.3% more) and New York, New York (0.2% more). The lowest salaries can be found in San Antonio, Texas (13.2% less), Houston, Texas (12.2% less) and Atlanta, Georgia (7.8% less).

Years of Experience

This data is based on 121 survey responses.
Early Career
Mid Career
Late Career