$36,174
Avg. Salary
$15.29
Avg. Hourly Rate
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The average pay for a Customer Service Specialist in Tempe, Arizona is $15.29 per hour.

The average pay for a Customer Service Specialist in Tempe, Arizona is $36,174 per year.

$14
10%
$15
50%
$17
90%
MEDIAN $15
$0
10%
$36k
50%
$0
90%
MEDIAN $36,174
$13.51 - $17.12
$14
$15
$17
MEDIAN: $15.29
10%
50%
90%

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Hourly Data $0$23
Hourly Rate $13.51 - $17.12
Overtime $23.98
Annual Data $0$44K
Bonus $1,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,349 - $44,720
  • Country: United States
  • Currency: USD
  • Updated: 13 Nov 2018
  • Individuals Reporting: 16

Job Description for Customer Service Specialist

Customer service specialists first and foremost must ensure that customers' needs are met. They are often the first (and last) person a customer interacts with, and the customer might not have much time to get what they need from the company. The specialist must be able to think quickly on their feet and communicate effectively with customers. Customer service specialists are generally the liaisons between customers and companies, so they must have good knowledge of and relationships within their company. Solving other workers' issues will also sometimes be required, so learning the ins and outs of the company is a must.

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Customer Service Specialist Tasks

  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

About Tempe, Arizona

Maricopa County, Arizona
175,826
Male:
91,350 (52.0%)
Female:
84,476 (48.0%)
Tempe (/tɛmˈpiː/, US dict: tem-ˈpē; Oidbaḍ in Pima), also known as Hayden's Ferry during the territorial times of Arizona, is a city in Maricopa County, Arizona, United States, with the Census Bureau reporting a 2010 population of 161,719. The city is named after the Vale of Tempe in Greece. Tempe is located in the East Valley section of metropolitan Phoenix; it is bordered by Phoenix and Guadalupe on the west, Scottsdale on the north, Chandler on the south, and Mesa on the east. Tempe was the location of US Airways Group's corporate headquarters until December 9, 2013, when US Airways and American Airlines merged to form American Airlines Group. The headquarters for the combined airline moved to American's headquarters in Fort Worth, Texas. Tempe is also the home of Arizona State University. The Hohokam lived in this area and built canals to support their agriculture. They abandoned their settlements during the 15th century,...
Tempe:
$51,688
Arizona:
$51,492
$972
Tempe:
$246,200
Arizona:
$194,300
3.9%

Customer Service Specialist Job Listings

Key Stats for Customer Service Specialist

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.
Less than 1 year
5%
1-4 years
26%
5-9 years
26%
10-19 years
32%
20 years or more
11%

Skills That Affect Customer Service Specialist Salaries

Customer Service
▲2%

National Average
$34,000

Customer Relations
▼13%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.

Years of Experience

Less than 1 year
5%
1-4 years
26%
5-9 years
26%
10-19 years
32%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 100%
dental benefits
Dental: 79%
vision benefits
Vision: 79%
no benefits
None: