Average Customer Service Specialist with Microsoft Excel Skills Salary in Chicago, Illinois

$44,500
Avg. SalaryShow Hourly Rate
$2,000
Bonus
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The average salary for a Customer Service Specialist with Microsoft Excel skills in Chicago, Illinois is $44,500.
10%
$30k
MEDIAN
$45k
90%
$119k
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United States (change)
Salary
$30k - $119k
Bonus
$0 - $2k
Total Pay
$29k - $64k

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Job Description for Customer Service Specialist

Customer Service Specialist Tasks
  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

Customer Service Specialist Job Listings

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Popular Skills for Customer Service Specialist

Skills that pay less than market rate include Call Center Operations, Phone Support, Data Entry, Customer Relations and Customer Service.

Pay by Experience Level for Customer Service Specialist

An early career Customer Service Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $48,595 based on 9 salaries. A mid-career Customer Service Specialist with 5-9 years of experience earns an average total compensation of $50,000 based on 5 salaries.
Employees with Customer Service Specialist in their job title in Phoenix, Arizona earn an average of 16.5% more than the national average. These job titles also find higher than average salaries in New York, New York (10.9% more) and Houston, Texas (4.5% more). The lowest salaries can be found in Tampa, Florida (22.1% less), Dallas, Texas (15.7% less) and Seattle, Washington (10.8% less).

Years of Experience

This data is based on 14 survey responses.
Early Career
64.3%
Mid Career
35.7%