Average Customer Service Specialist with Customer Service Metrics Skills Salary in New York, New York

$43,000
Avg. SalaryShow Hourly Rate
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The average salary for a Customer Service Specialist with Customer Service Metrics skills in New York, New York is $43,000.
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United States (change)
Salary
$0 - $43k
Total Pay
$31k - $48k

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Job Description for Customer Service Specialist

Customer Service Specialist Tasks
  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

Career Paths

Explore the most common career paths for Customer Service Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Customer Service Specialist
Customer Service Representative (CSR)
Administrative Assistant
Customer Service Manager
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Customer Service Specialist Job Listings

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Popular Skills for Customer Service Specialist

Skills in Customer Service, Customer Relations, Phone Support and Customer Relationship Management (CRM) are correlated to pay that is above average. Skills that pay less than market rate include Data Entry.
Employees with Customer Service Specialist in their job title in Denver, Colorado earn an average of 32.6% more than the national average. These job titles also find higher than average salaries in San Francisco, California (9.3% more). The lowest salaries can be found in Tampa, Florida (19.4% less), Nashville, Tennessee (14.0% less) and Chicago, Illinois (1.7% less).

Years of Experience

This data is based on 5 survey responses.
Early Career
100.0%