Mid-Career Customer Service Specialist in Seattle Salary

A Mid-Career Customer Service Specialist in Seattle, Washington earns an average salary of $43,047 per year.

$28,691 - $65,556
$29K
$43K
$66K
MEDIAN: $43,191
10%
50%
90%

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$11.92 - $24.08
$12
$16
$24
MEDIAN: $16.35
10%
50%
90%

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$0$65K
Salary $28,691 - $65,556
Bonus $5,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,309 - $60,402
  • Country: United States
  • Currency: USD
  • Updated: 13 Jan 2018
  • Individuals Reporting: 20
Hourly Data $0$24
Hourly Rate $11.92 - $24.08
Hourly Tips $0.63
Overtime $24.00
Annual Data $0$60K
Bonus $5,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,309 - $60,402
  • Country: United States
  • Currency: USD
  • Updated: 13 Jan 2018
  • Individuals Reporting: 18

Job Description for Customer Service Specialist

Customer service specialists first and foremost must ensure that customers' needs are met. They are often the first (and last) person a customer interacts with, and the customer might not have much time to get what they need from the company. The specialist must be able to think quickly on their feet and communicate effectively with customers. Customer service specialists are generally the liaisons between customers and companies, so they must have good knowledge of and relationships within their company. Solving other workers' issues will also sometimes be required, so learning the ins and outs of the company is a must.

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Customer Service Specialist Tasks

  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

About Seattle, Washington

King County, Washington
684,443
Male:
345,659 (50.5%)
Female:
338,784 (49.5%)
Seattle (/siˈætəl/) is a seaport city on the west coast of the United States and the seat of King County, Washington. With an estimated 684,451 residents as of 2015, Seattle is the largest city in both the state of Washington and the Pacific Northwest region of North America. As of 2015, it is estimated to be the 18th largest city in the United States. In July 2013, it was the fastest-growing major city in the United States and remained in the Top 5 in May 2015 with an annual growth rate of 2.1%. The Seattle metropolitan area is the 15th largest metropolitan area in the United States with over 3.7 million inhabitants. The city is situated on an isthmus between Puget Sound (an inlet of the Pacific Ocean) and Lake Washington, about 100 miles (160 km) south of the Canada–United States border. A major gateway for trade with Asia, Seattle is the...
Seattle:
$80,349
Washington:
$64,129
$1,356
Seattle:
$530,900
Washington:
$284,000
3.5%

Customer Service Specialist Job Listings

Key Stats for Customer Service Specialist

Gender

Female
70 %
Male
30 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
5-9 years
63%
10-19 years
37%

Skills That Affect Customer Service Specialist Salaries

Customer Service
▲4%

Customer Relations
▲4%

Phone Support
▲4%

Call center operations
▲2%

Software Knowledge
▲2%

Product Support
▲1%

National Average
$40,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
70 %
Male
30 %

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 80%
vision benefits
Vision: 80%
no benefits
None: 12%