The average salary for a Customer Service Specialist at Corporation Service Company is $37,275.
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$0 - $37k
$0 - $1k
$29k - $45k
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Job Description for Customer Service Specialist
Customer service specialists first and foremost must ensure that customers' needs are met. They are often the first (and last) person a customer interacts with, and the customer might not have much time to get what they need from the company. The specialist must be able to think quickly on their feet and communicate effectively with customers. Customer service specialists are generally the liaisons between customers and companies, so they must have good knowledge of and relationships within thei…Read more
Customer Service Specialist Tasks
- Update customer files and databases.
- Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
- Investigate and follow up on customer problems.
- Document outcomes and steps taken.
Popular Employer Salaries for Customer Service Specialist
The top respondents for the job title Customer Service Specialist are from the companies Verizon Wireless, J.P. Morgan Chase & Co. (JPMCC) and Humana, Inc.. Reported salaries are highest at Comcast Cable, Inc. where the average pay is $46,884. Other companies that offer high salaries for this role include Chase Bank and Humana, Inc., earning around $42,500 and $40,000, respectively. Verizon Wireless pays the lowest at around $35,078. Allstate and UnitedHealth Group also pay on the lower end of the scale, paying $35,972 and $37,000, respectively.
Explore the most common career paths for Customer Service Specialist. Thickness and color of lines indicates how common a path is.
Customer Service Specialist
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Customer Service Specialist Job Listings
Popular Skills for Customer Service Specialist
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