The average salary for a Customer Service Supervisor at Verizon Wireless is $54,554.
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Job Description for Customer Service Supervisor
The customer service supervisor is responsible for overall customer service and customer satisfaction. The customer service supervisor must effectively lead and motivate their team of junior customer service representatives, as well as provide employees with performance feedback, proper training, and guidance. A key aspect of this role is effectively leading the team and ensuring all customer service needs are met in a timely manner. The customer service supervisor must be familiar with the …Read more
Popular Employer Salaries for Customer Service Supervisor
The top respondents for the job title Customer Service Supervisor are from the companies The Home Depot Inc., U.S. Postal Service (USPS) and Comcast Cable, Inc.. Reported salaries are highest at U.S. Postal Service (USPS) where the average pay is $63,453. Other companies that offer high salaries for this role include Geico and Comcast Cable, Inc., earning around $57,454 and $54,481, respectively. Xerox Corporation pays the lowest at around $33,477. The Kroger Company and CVS Caremark Corporation also pay on the lower end of the scale, paying $39,950 and $43,408, respectively.
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Popular Skills for Customer Service Supervisor
Call Center Operations
Skills that pay less than market rate include Call Center Operations, Leadership, People Management, Team Leadership and Customer Service.
Pay by Experience Level for Customer Service Supervisor
A mid-career Customer Service Supervisor with 5-9 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $52,628 based on 11 salaries. An experienced Customer Service Supervisor with 10-19 years of experience earns an average total compensation of $63,871 based on 8 salaries.
Years of Experience
This data is based on 19 survey responses.
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