The average hourly pay for a Customer Service Team Leader at IKEA is $22.31.
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$16 - $27
$32,310 - $56,713
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Job Description for Customer Service Team Leader
Customer service team leaders complete a variety of tasks, usually under the supervision of a team supervisor. They are typically former customer service representatives who have shown that they have excellent customer service skills and above-average knowledge of their companies. However, some companies hire team leaders directly from outside when the applicants show that they have ample experience. In general, team leaders must have a high school diploma and customer service experience, althou…Read more
Customer Service Team Leader Tasks
- Lead a team of customer service representatives, define standards, and determine goals or objectives.
- Handle customer inquiries.
- Train existing and new employees in topics such as safety, standards, and team language.
- Research and follow up on account or service problems to identify and solve root causes.
Popular Employer Salaries for Customer Service Team Leader
The top respondents for the job title Customer Service Team Leader are from the companies Target Corporation, Chick-Fil-A Inc and Publix Super Markets Inc. Reported salaries are highest at Amazon.com Inc where the average pay is $20.00. Other companies that offer high salaries for this role include UnitedHealth Group and Target Corporation, earning around $18.25 and $16.06, respectively. Chick-Fil-A Inc pays the lowest at around $10.80. The Home Depot Inc. and Walgreen Co. also pay on the lower end of the scale, paying $12.72 and $13.22, respectively.
Customer Service Team Leader Job Listings
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Popular Skills for Customer Service Team Leader
Avg. Hourly Rate
Skills in Customer Relations, Customer Service, People Management and Team Leadership are correlated to pay that is above average.
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