Average Late-Career Customer Support Engineer with Customer Service Skills Salary

$83,167
Avg. SalaryShow Hourly Rate
$5,000
Bonus
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The average salary for a Late-Career Customer Support Engineer with Customer Service skills is $83,167.
25%
$69k
MEDIAN
$83k
75%
$97k
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United States (change)
Salary
$69k - $97k
Bonus
$1k - $13k
Total Pay
$44k - $132k

Your Market Worth Over Time

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Job Description for Customer Support Engineer

Customer Support Engineer Tasks
  • Directly troubleshoot and solve technical issues with customers.
  • Document customer needs, problems, interventions and interactions, informing clients as changes occur.
  • Use debugging tools, simulations, and scripts to isolate and fix problems.
  • Guide and assist with installations and technical training, including documentation.

Customer Support Engineer Job Listings

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Popular Skills for Customer Support Engineer

Skills in Network Support and Cisco Networking are correlated to pay that is above average. Skills that pay less than market rate include Strategic Project Management, Project Management and Troubleshooting.

Pay by Experience Level for Customer Support Engineer

An entry-level Customer Support Engineer with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $62,218 based on 25 salaries. An early career Customer Support Engineer with 1-4 years of experience earns an average total compensation of $60,486 based on 134 salaries. A mid-career Customer Support Engineer with 5-9 years of experience earns an average total compensation of $64,332 based on 49 salaries. An experienced Customer Support Engineer with 10-19 years of experience earns an average total compensation of $84,627 based on 37 salaries.

Years of Experience

This data is based on 245 survey responses.
Entry Level
10.2%
Early Career
54.7%
Mid Career
20.0%
Experienced
15.1%