Average Late-Career Customer Support Engineer with Troubleshooting Skills Salary

$83,000
Avg. SalaryShow Hourly Rate
$10,000
Bonus
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The average salary for a Late-Career Customer Support Engineer with Troubleshooting skills is $83,000.
25%
$56k
MEDIAN
$83k
75%
$97k
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United States (change)
Salary
$56k - $97k
Bonus
$0 - $10k
Total Pay
$46k - $129k

Your Market Worth Over Time

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Job Description for Customer Support Engineer

Customer Support Engineer Tasks
  • Directly troubleshoot and solve technical issues with customers.
  • Document customer needs, problems, interventions and interactions, informing clients as changes occur.
  • Use debugging tools, simulations, and scripts to isolate and fix problems.
  • Guide and assist with installations and technical training, including documentation.

Customer Support Engineer Job Listings

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Popular Skills for Customer Support Engineer

Skills in Customer Service, Network Support and Cisco Networking are correlated to pay that is above average. Skills that pay less than market rate include Strategic Project Management and Project Management.

Pay by Experience Level for Customer Support Engineer

An entry-level Customer Support Engineer with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $62,544 based on 25 salaries. An early career Customer Support Engineer with 1-4 years of experience earns an average total compensation of $61,667 based on 144 salaries. A mid-career Customer Support Engineer with 5-9 years of experience earns an average total compensation of $64,402 based on 62 salaries. An experienced Customer Support Engineer with 10-19 years of experience earns an average total compensation of $86,384 based on 41 salaries.

Years of Experience

This data is based on 272 survey responses.
Entry Level
9.2%
Early Career
52.9%
Mid Career
22.8%
Experienced
15.1%