Customer Support Representative with Customer Service Metrics Skills Salary

The average wage for a Customer Support Representative with Customer Service Metrics skills is $15.08 per hour. Most people with this job move on to other positions after 20 years in this career.

$32,298 - $51,907
$32K
$41K
$52K
MEDIAN: $41,017
10%
50%
90%

Add this chart to your site: 640px    300px

$10.85 - $21.60
$11
$15
$22
MEDIAN: $15.07
10%
50%
90%

Add this chart to your site: 640px    300px

$0$51K
Salary $32,298 - $51,907
Bonus $96.96 - $4,122
Commission $7,680
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,705 - $50,666
  • Country: United States
  • Currency: USD
  • Updated: 14 Oct 2017
  • Individuals Reporting: 48
Hourly Data $0$30
Hourly Rate $10.85 - $21.60
Overtime $13.73 - $30.84
Annual Data $0$50K
Bonus $96.96 - $4,122
Commission $7,680
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,705 - $50,666
  • Country: United States
  • Currency: USD
  • Updated: 14 Oct 2017
  • Individuals Reporting: 74

Customer Support Representative Job Listings

Pay by Experience Level for Customer Support Representative

Pay by Experience for a Customer Support Representative has a positive trend. An entry-level Customer Support Representative with less than 5 years of experience can expect to earn an average total compensation of $35,000 based on 68 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Support Representative with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $33,000 based on 34 salaries. An experienced Customer Support Representative which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $38,000 based on 21 salaries. A Customer Support Representative with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $40,000 based on 8 salaries.

Key Stats for Customer Support Representative

Gender

Female
75 %
Male
25 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 29 votes.
Less than 1 year
4%
1-4 years
52%
5-9 years
21%
10-19 years
16%
20 years or more
7%

Experience Affects Customer Support Representative Salaries

Late-Career
▲10%

Experienced
▲7%

National Average
$36,000

Entry-Level
▼3%

Mid-Career
▼7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 29 votes.

Gender

Female
75 %
Male
25 %

Years of Experience

Less than 1 year
4%
1-4 years
52%
5-9 years
21%
10-19 years
16%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 70%
vision benefits
Vision: 64%
no benefits
None: 21%