Average Desktop Support Engineer Salary

$58,074
Avg. SalaryShow Hourly Rate
$2,580
Bonus
$1,500
Profit Sharing
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The average salary for a Desktop Support Engineer is $58,074.
10%
$42k
MEDIAN
$58k
90%
$82k
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Salary
$42k - $82k
Bonus
$412 - $10k
Profit Sharing
$485 - $7k
Total Pay
$40k - $79k
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What Do Desktop Support Engineers Do?

Desktop Support Engineer Tasks
  • Answer calls or tickets to support end users with applications, hardware, software, and networking.
  • Create end user documentation and knowledge base articles.
  • Troubleshoot hardware and software problems in person and remotely, resolving and documenting solutions.
  • Monitor backups and maintenance logs.

Job Satisfaction for Desktop Support Engineer

3.8 out of 5
(110)
Highly Satisfied
30Reviews

Popular Employer Salaries for Desktop Support Engineer

The top respondents for the job title Desktop Support Engineer are from the companies HCL America, Inc..Reported salaries are highest at HCL America, Inc. where the average pay is $46,000. HCL America, Inc. pays the lowest at around $46,000.

Desktop Support Engineer Job Listings

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What Are Popular Skills for Desktop Support Engineers?

Skills in Microsoft Active Directory are correlated to pay that is above average. Skills that pay less than market rate include Windows Support, Software Installation & Upgrade, Information Technology (IT) Support and Help Desk / Desktop Support (Tier 2).

What is the Pay by Experience Level for Desktop Support Engineers?

An entry-level Desktop Support Engineer with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $49,724 based on 10 salaries. An early career Desktop Support Engineer with 1-4 years of experience earns an average total compensation of $50,714 based on 197 salaries. A mid-career Desktop Support Engineer with 5-9 years of experience earns an average total compensation of $58,864 based on 163 salaries. An experienced Desktop Support Engineer with 10-19 years of experience earns an average total compensation of $60,324 based on 191 salaries. In their late career (20 years and higher), employees earn an average total compensation of $61,435.
Employees with Desktop Support Engineer in their job title in Boston, Massachusetts earn an average of 12.6% more than the national average. These job titles also find higher than average salaries in San Francisco, California (12.2% more) and New York, New York (10.1% more). The lowest salaries can be found in Atlanta, Georgia (13.1% less), Seattle, Washington (6.9% less) and Denver, Colorado (3.4% less).

Years of Experience

This data is based on 623 survey responses.
Entry Level
1.6%
Early Career
31.6%
Mid Career
26.2%
Experienced
30.7%
Late Career
10.0%