The average salary for a Desktop Support Engineer is $58,074.
Desktop Support Engineer by
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What Do Desktop Support Engineers Do?
A desktop engineer maintains and troubleshoots the existing computers, laptops, security, and servers within their organization's network. They install, configure, and troubleshoot the computers, as well as all other applications and printers, to keep them at optimum performance. This is a very hands-on career that frequently requires the individual to respond to urgent requests and help individuals face to face; some travel may also be required.
This career can be found in nearly any industry…Read more
Desktop Support Engineer Tasks
- Answer calls or tickets to support end users with applications, hardware, software, and networking.
- Create end user documentation and knowledge base articles.
- Troubleshoot hardware and software problems in person and remotely, resolving and documenting solutions.
- Monitor backups and maintenance logs.
Job Satisfaction for Desktop Support Engineer
Popular Employer Salaries for Desktop Support Engineer
The top respondents for the job title Desktop Support Engineer are from the companies HCL America, Inc..Reported salaries are highest at HCL America, Inc. where the average pay is $46,000. HCL America, Inc. pays the lowest at around $46,000.
Desktop Support Engineer Job Listings
What Are Popular Skills for Desktop Support Engineers?
Skills in Microsoft Active Directory are correlated to pay that is above average. Skills that pay less than market rate include Windows Support, Software Installation & Upgrade, Information Technology (IT) Support and Help Desk / Desktop Support (Tier 2).
What is the Pay by Experience Level for Desktop Support Engineers?
An entry-level Desktop Support Engineer with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $49,724 based on 10 salaries. An early career Desktop Support Engineer with 1-4 years of experience earns an average total compensation of $50,714 based on 197 salaries. A mid-career Desktop Support Engineer with 5-9 years of experience earns an average total compensation of $58,864 based on 163 salaries. An experienced Desktop Support Engineer with 10-19 years of experience earns an average total compensation of $60,324 based on 191 salaries. In their late career (20 years and higher), employees earn an average total compensation of $61,435.
Pay Difference by Location
Employees with Desktop Support Engineer in their job title in Boston, Massachusetts earn an average of 12.6% more than the national average. These job titles also find higher than average salaries in San Francisco, California (12.2% more) and New York, New York (10.1% more). The lowest salaries can be found in Atlanta, Georgia (13.1% less), Seattle, Washington (6.9% less) and Denver, Colorado (3.4% less).
Years of Experience
This data is based on 623 survey responses.