Desktop Support Technician in Columbus, Ohio Salary

A Desktop Support Technician in Columbus, Ohio earns an average wage of $17.81 per hour. Most people with this job move on to other positions after 20 years in this field.

$38,974 - $48,238
$43K
MEDIAN: $43,000
50%

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$12.79 - $28.13
$13
$17
$28
MEDIAN: $17.39
10%
50%
90%

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$0$56K
Salary $43,000
Bonus $2,948
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,911 - $56,914
  • Country: United States
  • Currency: USD
  • Updated: 20 Nov 2017
  • Individuals Reporting: 5
Hourly Data $0$40
Hourly Rate $12.79 - $28.13
Overtime $1.57 - $40.23
Annual Data $0$56K
Bonus $2,948
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,911 - $56,914
  • Country: United States
  • Currency: USD
  • Updated: 20 Nov 2017
  • Individuals Reporting: 12

Job Description for Desktop Support Technician

Desktop support technicians are usually the first people who are called when something goes wrong with a desktop computer in their company or the company's network. The duties range from remote desktop assistance to providing support over the telephone to troubleshooting issues that arise with computers. Desktop support technicians must prioritize the issues they receive. For example, a computer that completely crashes is usually considered a high priority over someone who can't figure out how to send an email.

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Desktop Support Technician Tasks

  • Format, install, set up, maintain, and troubleshoot desktop and laptop computers with and for end users.
  • Coordinate with vendors to resolve problems.
  • Add or replace memory, new keyboards, motherboards, and other components.
  • Set up and troubleshoot domains, user accounts and software accounts.
  • Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers or devices.

About Columbus, Ohio

Franklin County, Ohio
849,067
Male:
413,981 (48.8%)
Female:
435,086 (51.2%)
Columbus (/kəˈlʌmbəs/; kə-LUM-bəs) is the capital and largest city of the U.S. state of Ohio. It is the 15th largest city in the United States, with a population of 850,106 (2015 estimate). It is the core city of the Columbus, OH Metropolitan Statistical Area (MSA), which encompasses a ten county area. It is Ohio's third largest metropolitan area, behind Cleveland and Cincinnati. Under the Combined Statistical Area (CSA) model, the Columbus, OH Metropolitan Statistical Area was the 25th largest in the United States. According to the U.S. Census Bureau, the Columbus-Marion-Zanesville, OH Combined Statistical Area (which also includes Marion, Chillicothe, and Mount Vernon) has a population of 2,424,831, making it the second largest metropolitan area in Ohio behind Cleveland. It is also the fourth most populous state capital in the United States, and the third largest city in the Midwestern United States. Columbus is the county seat of Franklin County. The city...
Columbus:
$47,401
Ohio:
$51,075
$871
Columbus:
$137,100
Ohio:
$136,400
4.6%

Desktop Support Technician Job Listings

Key Stats for Desktop Support Technician

Gender

Female
25 %
Male
75 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 6 votes.
1-4 years
53%
5-9 years
29%
10-19 years
12%
20 years or more
6%

Experience Affects Desktop Support Technician Salaries

Experienced
▲11%

Entry-Level
▲1%

National Average
$40,000

Skills That Affect Desktop Support Technician Salaries

Software Installation & Upgrade
▲8%

National Average
$40,000

Microsoft Office
▼1%

Help Desk / Desktop Support (Tier 2)
▼5%

Hardware Configuration
▼7%

Computer Hardware Technician
▼9%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 6 votes.

Gender

Female
25 %
Male
75 %

Years of Experience

1-4 years
53%
5-9 years
29%
10-19 years
12%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 63%
dental benefits
Dental: 63%
vision benefits
Vision: 69%
no benefits
None: 31%