$45,761
Avg. Salary
$19.56
Avg. Hourly Rate

Average additional compensation:

$1,025

Bonus

$1,536

Profit Sharing

$1,000

Commission

What am I worth?
How should I pay?

The average pay for a Desktop Support Technician is $19.56 per hour.

The average pay for a Desktop Support Technician is $45,761 per year.

10%
$14.35
10%
$19.56
50%
$27.32
90%
90%
MEDIAN $19.56
10%
$35k
10%
$46k
50%
$63k
90%
90%
MEDIAN $45,761
$34,558 - $63,264
$35K
$46K
$63K
MEDIAN: $45,761
10%
50%
90%

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$14.35 - $27.32
$14
$20
$27
MEDIAN: $19.56
10%
50%
90%

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$0$63K
Salary $34,558 - $63,264
Bonus $0.00 - $4,685
Profit Sharing $38.90 - $5,068
Commission $1,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,305 - $61,314
  • Country: United States
  • Currency: USD
  • Updated: 17 Mar 2019
  • Individuals Reporting: 1,889
Hourly Data $0$41
Hourly Rate $14.35 - $27.32
Overtime $20.48 - $41.52
Annual Data $0$61K
Bonus $0.00 - $4,685
Commission $1,000
Profit Sharing $38.90 - $5,068
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,305 - $61,314
  • Country: United States
  • Currency: USD
  • Updated: 17 Mar 2019
  • Individuals Reporting: 2,872

Job Description for Desktop Support Technician

Desktop support technicians are usually the first people who are called when something goes wrong with a desktop computer in their company or the company's network. The duties range from remote desktop assistance to providing support over the telephone to troubleshooting issues that arise with computers. Desktop support technicians must prioritize the issues they receive. For example, a computer that completely crashes is usually considered a high priority over someone who can't figure out how to send an email.

Read More...
Desktop Support Technician Tasks
  • Format, install, set up, maintain, and troubleshoot desktop and laptop computers with and for end users.
  • Coordinate with vendors to resolve problems.
  • Add or replace memory, new keyboards, motherboards, and other components.
  • Set up and troubleshoot domains, user accounts and software accounts.
  • Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers or devices.

Desktop Support Technician Pay By Employer

$0$88K

$37,103

$38,351

Dell, Inc.
15 profiles
$36,155

$45,117

Sutter Health
10 profiles
$58,250

TEKsystems, Inc
9 profiles
$39,520

$34,822

$34,665

$42,939

$50,837

Common Career Paths for Desktop Support Technician


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Desktop Support Technician Job Listings

Popular Skills for Desktop Support Technician

Pay by Experience Level for Desktop Support Technician

Pay by Experience for a Desktop Support Technician has a positive trend. An entry-level Desktop Support Technician with less than 5 years of experience can expect to earn an average total compensation of $39,000 based on 1,544 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Desktop Support Technician with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $46,000 based on 919 salaries. An experienced Desktop Support Technician which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $49,000 based on 660 salaries. A Desktop Support Technician with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $52,000 based on 145 salaries.

Pay Difference by Location

National Average: $43,243

Larger city markers indicate a job is popular in that location.

Desktop Support Technician Reviews

Q: What is it like working as a Desktop Support Technician?

Desktop Support Technician in Troy:
"Desktop Support."
Pros: There really isn't one thing that I don't like about my job. I love the people I work with, and I love what I am doing.
Cons: The commute to work takes longer than it should because of traffic.

Desktop Support Technician in Detroit:
"Desktop Support Review."
Pros: The job is very easy to do. Most of my users are fairly new to technology and have simple problems to fix. I don't have to support developers or very complex applications, and most of our interfaces are very simple. I have lots of downtime during the day.
Cons: The work can be very slow at times; frustrating when a lot is going on at once. Depending on where you work, you may not get much of an opportunity to advance within the existing company. There are few growth or training opportunities presented as well; this is largely a job for people who just want a job, not a career.

Desktop Support Technician in Spartanburg:
"Overview."
Pros: The opportunity to learn more about computers and all other duties that comes with an IT/Desktop support technician.
Cons: Jobs require more training.

Desktop Support Technician in Columbus:
"I Love My Job."
Pros: The people. I truly feel like I work in a small community. It gives me a sense of well being.
Cons: The organization itself, while flexible for its workers, is inflexible in many other ways. Everything seems as if it was created by committee.

Desktop Support Technician in Aurora:
"Trend is outsourcing."
Watch for signs of outsourcing.

Desktop Support Technician in Atlanta:
"Looking for opportunities."
Pros: The staff are great.
Cons: Traffic is terrible.

Desktop Support Technician in Hartford:
"CSC: The Good, The Bad, The Ugly."
Pros: CSC has been good for upward momentum and the availability of the jobs that are open.
Cons: The company is slow to transition people to other positions and seem to lowball the over all pay an employee should receive.

Related Job Salaries

Key Stats for Desktop Support Technician

Gender

Female
10 %
Male
90 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 830 votes.
Less than 1 year
4%
1-4 years
43%
5-9 years
25%
10-19 years
22%
20 years or more
6%

Experience Affects Desktop Support Technician Salaries

▲19%

▲13%

▲6%

National Average
$43,000

▼10%

Skills That Affect Desktop Support Technician Salaries





National Average
$43,000




Software Installation & Upgrade
▼2%

Systems Troubleshooting
▼2%

PC Support
▼3%

Troubleshooting
▼3%





Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 830 votes.

Gender

Female
10 %
Male
90 %

Years of Experience

Less than 1 year
4%
1-4 years
43%
5-9 years
25%
10-19 years
22%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 69%
vision benefits
Vision: 62%
no benefits
None: 22%