The average hourly pay for a Desktop Support Technician with Computer Hardware Technician skills in Raleigh, North Carolina is $21.85.
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$18 - $25
$31,864 - $54,653
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Job Description for Desktop Support Technician
Desktop support technicians are usually the first people who are called when something goes wrong with a desktop computer in their company or the company's network. The duties range from remote desktop assistance to providing support over the telephone to troubleshooting issues that arise with computers. Desktop support technicians must prioritize the issues they receive. For example, a computer that completely crashes is usually considered a high priority over someone who can't figure out how t…Read more
Desktop Support Technician Tasks
- Format, install, set up, maintain, and troubleshoot desktop and laptop computers with and for end users.
- Coordinate with vendors to resolve problems.
- Add or replace memory, new keyboards, motherboards, and other components.
- Set up and troubleshoot domains, user accounts and software accounts.
- Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers or devices.
Desktop Support Technician Job Listings
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Popular Skills for Desktop Support Technician
Avg. Hourly Rate
Skills in Help Desk / Desktop Support (Tier 2) and Computer Service are correlated to pay that is above average. Skills that pay less than market rate include Hardware Configuration, Help Desk / Desktop Support and Customer Service.
Pay by Experience Level for Desktop Support Technician
An early career Desktop Support Technician with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $18.72 based on 6 salaries. A mid-career Desktop Support Technician with 5-9 years of experience earns an average total compensation of $22.67 based on 5 salaries.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Desktop Support Technician in their job title in New York, New York earn an average of 10.7% more than the national average. The lowest salaries can be found in Chicago, Illinois (16.4% less), Los Angeles, California (7.0% less) and Minneapolis, Minnesota (3.6% less).
Years of Experience
This data is based on 11 survey responses.
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