Desktop Support Technician in Dallas, Texas Salary

How much does a Desktop Support Technician make in Dallas, TX? The average hourly rate for a Desktop Support Technician in Dallas is $18.85 per hour. This is 2% lower than the national average for a Desktop Support Technician which is $19.26 per hour. Wages for a Desktop Support Technician in Dallas range from $14.72 per hour to $28.17 per hour. Total Annual Pay, which includes hourly rate, bonus, and overtime for a Desktop Support Technician in Dallas ranges from $31,892 to $61,612 annually. Among those reporting, there is an average job satisfaction rating of 4 out of 5 stars. In Dallas, men make up the majority of the workforce (85 percent). Many report receiving medical, dental, and vision benefits from their employer.

$34,963 - $64,595
$35K
$51K
$65K
MEDIAN: $51,062
10%
50%
90%

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$14.72 - $28.17
$15
$19
$28
MEDIAN: $18.85
10%
50%
90%

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$0$64K
Salary $34,963 - $64,595
Bonus $0.00 - $3,945
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,892 - $61,612
  • Country: United States
  • Currency: USD
  • Updated: 24 Nov 2017
  • Individuals Reporting: 40
Hourly Data $0$31
Hourly Rate $14.72 - $28.17
Overtime $28.36
Annual Data $0$61K
Bonus $0.00 - $3,945
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,892 - $61,612
  • Country: United States
  • Currency: USD
  • Updated: 24 Nov 2017
  • Individuals Reporting: 48

Job Description for Desktop Support Technician

Desktop support technicians are usually the first people who are called when something goes wrong with a desktop computer in their company or the company's network. The duties range from remote desktop assistance to providing support over the telephone to troubleshooting issues that arise with computers. Desktop support technicians must prioritize the issues they receive. For example, a computer that completely crashes is usually considered a high priority over someone who can't figure out how to send an email.

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Desktop Support Technician Tasks

  • Format, install, set up, maintain, and troubleshoot desktop and laptop computers with and for end users.
  • Coordinate with vendors to resolve problems.
  • Add or replace memory, new keyboards, motherboards, and other components.
  • Set up and troubleshoot domains, user accounts and software accounts.
  • Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers or devices.

About Dallas, Texas

Dallas County, Texas
1,300,082
Male:
639,019 (49.2%)
Female:
661,063 (50.8%)
Dallas (/ˈdæləs/) is a major city in the state of Texas and is the largest urban center of the fourth most populous metropolitan area in the United States. The city proper ranks ninth in the U.S. and third in Texas after Houston and San Antonio. The city's prominence arose from its historical importance as a center for the oil and cotton industries, and its position along numerous railroad lines. The bulk of the city is in Dallas County, of which it is the county seat; however, sections of the city are located in Collin, Denton, Kaufman, and Rockwall counties. According to the 2010 United States Census, the city had a population of 1,197,816. The United States Census Bureau's estimate for the city's population increased to 1,300,092 as of July 1, 2015. The city is the largest economic center of the 12-county Dallas–Fort Worth–Arlington metropolitan area (commonly referred to as DFW), which...
Dallas:
$45,918
Texas:
$55,653
$903
Dallas:
$152,400
Texas:
$152,000
3.5%

Desktop Support Technician Job Listings

Key Stats for Desktop Support Technician

Gender

Female
15 %
Male
85 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.
Less than 1 year
7%
1-4 years
30%
5-9 years
34%
10-19 years
25%
20 years or more
5%

Experience Affects Desktop Support Technician Salaries

Experienced
▲11%

▲4%

National Average
$46,000

▼11%

Skills That Affect Desktop Support Technician Salaries

Troubleshooting
▲24%

Customer Service
▲22%

Help Desk / Desktop Support (Tier 2)
▲11%

PC Support
▲9%

Windows Operating System General Use
▲9%

Computer Hardware Technician
▲6%

National Average
$46,000

Microsoft Active Directory
▼2%

Computer Service
▼9%

Microsoft Office
▼10%


Windows Support
▼13%

Information Technology (IT) Support
▼15%

System Administration
▼15%

Hardware Configuration
▼16%

Software Installation & Upgrade
▼17%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.

Gender

Female
15 %
Male
85 %

Years of Experience

Less than 1 year
7%
1-4 years
30%
5-9 years
34%
10-19 years
25%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 69%
vision benefits
Vision: 68%
no benefits
None: 21%