Desktop Support Technician in Washington, District of Columbia Salary

How much does a Desktop Support Technician make in Washington, DC? In Washington, a Desktop Support Technician earns around $53,838 per year on average. This is 15% above the national average for a Desktop Support Technician which is $45,569 annually. Salaries for a Desktop Support Technician in Washington range from $41,459 annually to $72,885 annually. Total Annual Pay, which includes salary, bonus, and overtime for a Desktop Support Technician in Washington ranges from $39,466 to $68,258 annually. Among those reporting, there is an average job satisfaction rating of 4 out of 5 stars. In Washington, men make up the majority of the workforce (64 percent). Many report receiving medical, dental, and vision benefits from their employer.

$41,459 - $72,885
$41K
$54K
$73K
MEDIAN: $53,838
10%
50%
90%

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$17.75 - $30.79
$18
$22
$31
MEDIAN: $22.00
10%
50%
90%

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$0$72K
Salary $41,459 - $72,885
Bonus $400
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,466 - $68,258
  • Country: United States
  • Currency: USD
  • Updated: 16 Nov 2017
  • Individuals Reporting: 23
Hourly Data $0$33
Hourly Rate $17.75 - $30.79
Overtime $33.00
Annual Data $0$68K
Bonus $400
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,466 - $68,258
  • Country: United States
  • Currency: USD
  • Updated: 16 Nov 2017
  • Individuals Reporting: 20

Job Description for Desktop Support Technician

Desktop support technicians are usually the first people who are called when something goes wrong with a desktop computer in their company or the company's network. The duties range from remote desktop assistance to providing support over the telephone to troubleshooting issues that arise with computers. Desktop support technicians must prioritize the issues they receive. For example, a computer that completely crashes is usually considered a high priority over someone who can't figure out how to send an email.

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Desktop Support Technician Tasks

  • Format, install, set up, maintain, and troubleshoot desktop and laptop computers with and for end users.
  • Coordinate with vendors to resolve problems.
  • Add or replace memory, new keyboards, motherboards, and other components.
  • Set up and troubleshoot domains, user accounts and software accounts.
  • Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers or devices.

About Washington, District of Columbia

District of Columbia, District of Columbia
672,228
Male:
319,705 (47.6%)
Female:
352,523 (52.4%)
Washington, D.C., formally the District of Columbia and commonly referred to as "Washington", "the District", or simply "D.C.", is the capital of the United States. The signing of the Residence Act on July 16, 1790, approved the creation of a capital district located along the Potomac River on the country's East Coast. The U.S. Constitution provided for a federal district under the exclusive jurisdiction of the Congress and the District is therefore not a part of any state. The states of Maryland and Virginia each donated land to form the federal district, which included the pre-existing settlements of Georgetown and Alexandria. Named in honor of President George Washington, the City of Washington was founded in 1791 to serve as the new national capital. In 1846, Congress returned the land originally ceded by Virginia; in 1871, it created a single municipal government for the remaining portion of the District. Washington had an estimated...
Washington:
$75,628
District of Columbia:
$75,628
$1,417
Washington:
$551,300
District of Columbia:
$551,300
5.0%

Desktop Support Technician Job Listings

Key Stats for Desktop Support Technician

Gender

Female
36 %
Male
64 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.
Less than 1 year
2%
1-4 years
37%
5-9 years
33%
10-19 years
23%
20 years or more
5%

Experience Affects Desktop Support Technician Salaries

▲1%

National Average
$49,000

▼1%

▼14%

Skills That Affect Desktop Support Technician Salaries

Microsoft Active Directory
▲27%

Windows Support
▲18%

Troubleshooting
▲7%


PC Support
▲2%

Hardware Configuration
▼0%

National Average
$49,000


Software Installation & Upgrade
▼2%



Information Technology (IT) Support
▼4%

Systems Troubleshooting
▼6%

Microsoft Office
▼9%

Computer Service
▼11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
36 %
Male
64 %

Years of Experience

Less than 1 year
2%
1-4 years
37%
5-9 years
33%
10-19 years
23%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 62%
dental benefits
Dental: 65%
vision benefits
Vision: 59%
no benefits
None: 35%