Average Desktop Support Technician with Help Desk / Desktop Support Skills Salary in Boston, Massachusetts

$54,682
Avg. SalaryShow Hourly Rate
$7,000
Bonus
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The average salary for a Desktop Support Technician with Help Desk / Desktop Support skills in Boston, Massachusetts is $54,682.
10%
$35k
MEDIAN
$55k
90%
$67k
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United States (change)
Salary
$35k - $67k
Bonus
$0 - $7k
Total Pay
$33k - $72k
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What Do Desktop Support Technicians Do?

Desktop Support Technician Tasks
  • Format, install, set up, maintain, and troubleshoot desktop and laptop computers with and for end users.
  • Coordinate with vendors to resolve problems.
  • Add or replace memory, new keyboards, motherboards, and other components.
  • Set up and troubleshoot domains, user accounts and software accounts.
  • Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers or devices.

Desktop Support Technician Job Listings

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What Are Popular Skills for Desktop Support Technicians?

Skills in Help Desk / Desktop Support (Tier 2) and Computer Hardware Technician are correlated to pay that is above average. Skills that pay less than market rate include Customer Service, Microsoft Active Directory and Information Technology (IT) Support.

What is the Pay by Experience Level for Desktop Support Technicians?

An early career Desktop Support Technician with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $48,500 based on 13 salaries. A mid-career Desktop Support Technician with 5-9 years of experience earns an average total compensation of $55,835 based on 10 salaries.
Employees with .NET Software Developer / Programmer in these locations earn less than the national average. The lowest salaries can be found in Houston, Texas (25.9% less), Dallas, Texas (19.7% less) and Atlanta, Georgia (14.0% less).

Years of Experience

This data is based on 23 survey responses.
Early Career
56.5%
Mid Career
43.5%