Entry-Level Director, Customer Service Salary

An Entry-Level Director, Customer Service earns an average salary of $69,020 per year. The skills that increase pay for this job the most are Project Management, Operations Management, and Customer Service Metrics.

$43,214 - $117,685
$43K
$72K
$120K
MEDIAN: $71,646
10%
50%
90%

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$13.77 - $21.70
$14
$18
$22
MEDIAN: $17.77
10%
50%
90%

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$0$117K
Salary $43,214 - $117,685
Bonus $986 - $19,533
Profit Sharing $3,000
Commission $4,578
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,791 - $117,580
  • Country: United States
  • Currency: USD
  • Updated: 17 Oct 2017
  • Individuals Reporting: 180
Hourly Data $0$21
Hourly Rate $13.77 - $21.70
Overtime $8.00
Annual Data $0$117K
Bonus $986 - $19,533
Commission $4,578
Profit Sharing $3,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,791 - $117,580
  • Country: United States
  • Currency: USD
  • Updated: 17 Oct 2017
  • Individuals Reporting: 18

Director, Customer Service Job Listings

Pay Difference by Location

National Average: $73,313

Larger city markers indicate a job is popular in that location.

Director, Customer Service Advice

Q: What do you wish you knew about your job when you first started out?

Director, Customer Service in Naples:
"Customer Service."
Be able to adapt and accept changes within the company, always have a positive attitude. Focus on providing the best customer experience.

Director, Customer Service in San Diego:
"Learn Metrics!"
It's crucial to have a grasp of numbers and metrics to be successful in this role.

Director, Customer Service in Los Angeles:
"This Position Is Much More Dynamic Than What I Thought."
You must continue to hone in on your skills. Not to mention, established KPIs that will provide the visibility into the organizations financial health.

Key Stats for Director, Customer Service

Gender

Female
60 %
Male
40 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 43 votes.
Less than 1 year
2%
1-4 years
66%
5-9 years
32%

Skills That Affect Director, Customer Service Salaries

Project Management
▲8%

Operations Management
▲7%

Customer Service Metrics
▲6%

Leadership
▲5%

People Management
▲1%

National Average
$73,000

Customer Relationship Management (CRM)
▼7%

Customer Relations
▼8%

Employee Relations
▼8%

Team Leadership
▼8%

Customer Service
▼13%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 43 votes.

Gender

Female
60 %
Male
40 %

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 69%
vision benefits
Vision: 58%
no benefits
None: 15%