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Average Director, Customer Service Salary

$96,328
Avg. SalaryShow Hourly Rate
$10,298
Bonus
$10,113
Commission
$5,600
Profit Sharing
What am I worth?
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How should I pay?
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The average salary for a Director, Customer Service is $96,328.
10%
$58k
MEDIAN
$96k
90%
$146k
Is Director, Customer Service your job title? Find out what you should be paid
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Salary
$58k - $146k
Bonus
$3k - $27k
Profit Sharing
$9 - $21k
Commission
$4k - $31k
Total Pay
$56k - $158k
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What Do Director, Customer Services Do?

Job Satisfaction for Director, Customer Service

4.1 out of 5
(245)
Highly Satisfied
20Reviews

Popular Employer Salaries for Director, Customer Service

The top respondents for the job title Director, Customer Service are from the companies Richmond American Homes, Inc, China Manufacturers Alliance, LLC and DEMCO. Reported salaries are highest at 3D Systems, Incorporated where the average pay is $113,148. Other companies that offer high salaries for this role include DEMCO, earning around $110,128. China Manufacturers Alliance, LLC pays the lowest at around $60,000. Richmond American Homes, Inc also pays on the lower end of the scale, paying $99,324.

Career Paths

Explore the most common career paths for Director, Customer Service. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Director, Customer Service
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Director, Customer Service Job Listings

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What Are Popular Skills for Director, Customer Services?

Skills in Leadership and Operations Management are correlated to pay that is above average. Skills that pay less than market rate include Customer Relationship Management (CRM), People Management and Customer Service.

What is the Pay by Experience Level for Director, Customer Services?

An entry-level Director, Customer Service with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $57,456 based on 5 salaries. An early career Director, Customer Service with 1-4 years of experience earns an average total compensation of $79,048 based on 186 salaries. A mid-career Director, Customer Service with 5-9 years of experience earns an average total compensation of $88,883 based on 302 salaries. An experienced Director, Customer Service with 10-19 years of experience earns an average total compensation of $101,320 based on 553 salaries. In their late career (20 years and higher), employees earn an average total compensation of $109,544.
Employees with Director, Customer Service in their job title in San Francisco, California earn an average of 36.7% more than the national average. These job titles also find higher than average salaries in Boston, Massachusetts (21.6% more) and New York, New York (14.2% more). The lowest salaries can be found in Atlanta, Georgia (0.1% less).

Years of Experience

This data is based on 1,458 survey responses.
Entry Level
0.3%
Early Career
12.8%
Mid Career
20.7%
Experienced
37.9%
Late Career
28.3%