Avg. Base Salary (USD)
The average salary for a Director, Customer Service is $98,448
What is the Pay by Experience Level for Director, Customer Services?
An entry-level Director, Customer Service with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $57,456 based on 5 salaries. An early career Director, Customer Service with 1-4 years of experience earns an average total compensation of $82,585 based on 177 …Read more
What Do Director, Customer Services Do?
A director of customer service is typically an upper-level executive with a company. It is this individual’s job to set the strategy and goals for the way a company interacts with its customers. The director then develops specific systems to implement this vision and oversees the way personnel are used and trained to execute it.
In the field of customer service, a director normally spends a great deal of time gathering and analyzing customer data and feedback; they may engage with in-house or …Read more