Mid-Career Director, Customer Service Salary

Pay for Mid-Career Directors of Customer Service sits in the ballpark of $81K annually. Job satisfaction is reported as high by the vast majority of workers. Men make up a slight majority of Mid-Career Directors of Customer Service (50 percent) who responded to the survey. Medical benefits are awarded to most, and a strong majority earn dental coverage. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$49,312 - $124,347
$49K
$80K
$120K
MEDIAN: $80,174
10%
50%
90%

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$13.40 - $24.59
$13
$18
$25
MEDIAN: $17.95
10%
50%
90%

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$0$130K
Salary $49,312 - $124,347
Bonus $1,192 - $20,273
Profit Sharing $3,250
Commission $11,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$47,674 - $130,264
  • Country: United States
  • Currency: USD
  • Updated: 17 Sep 2017
  • Individuals Reporting: 254
Hourly Data $0$28
Hourly Rate $13.40 - $24.59
Overtime $28.47
Annual Data $0$130K
Bonus $1,192 - $20,273
Commission $11,000
Profit Sharing $3,250
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$47,674 - $130,264
  • Country: United States
  • Currency: USD
  • Updated: 17 Sep 2017
  • Individuals Reporting: 13

Find Out Exactly What You Should Be Paid

United States (change)

Director, Customer Service Job Listings

Pay Difference by Location

National Average: $81,659

Larger city markers indicate a job is popular in that location.

With a pay rate for Mid-Career Directors of Customer Service that is 46 percent greater than the national average, San Francisco offers a comfortable salary for those in this profession. Mid-Career Directors of Customer Service will also find cushy salaries in New York (+19 percent) and Chicago (+19 percent). The lowest-paying market is Denver, which sits 32 percent below the national average, proving that location is a significant contributor to overall pay.

Key Stats for Director, Customer Service

Gender

Female
52 %
Male
48 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 40 votes.
5-9 years
60%
10-19 years
40%
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Location:
Years in Fields/Career:
United States (change)

Skills That Affect Director, Customer Service Salaries

Customer Service Metrics
▲7%

Project Management
▼0%

National Average
$82,000

Customer Relations
▼1%

Team Leadership
▼2%

Employee Relations
▼4%

Customer Relationship Management (CRM)
▼6%

Leadership
▼7%

Operations Management
▼9%

Customer Service
▼11%

People Management
▼14%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 40 votes.

Gender

Female
52 %
Male
48 %

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 77%
vision benefits
Vision: 65%
no benefits
None: 13%
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