$38,000
Avg. Salary
$17.42
Avg. Hourly Rate
Help us gather more data! Is Help Desk Administrator your job title? Find out what you're worth.

The average pay for a Help Desk Administrator with Windows Operating System General Use skills is $17.42 per hour.

The average pay for a Help Desk Administrator with Windows Operating System General Use skills is $38,000 per year.

$0.00
10%
$17.42
50%
$0.00
90%
MEDIAN $17.42
$32k
10%
$38k
50%
$41k
90%
MEDIAN $38,000

Job Description for Help Desk Administrator

Help desk administrators are in charge of handling system support activities for their company or organization. They are responsible for providing excellent client experiences and working to resolve support issues in a prompt and professional manner. One of their main tasks includes providing password and login resets for end users. In addition, they perform advanced system and network repairs, as well as provide computer information responses over email, phone, and in person as needed. Help desk administrators also complete equipment set-up, handle account renewal or termination, revise support procedures, and suggest changes as needed.

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Help Desk Administrator Tasks
  • Read or listen to client problems and collect necessary information to identify and solve technical issues.
  • Remotely or in person conduct set-up, administration, configuration, or troubleshooting of problems.
  • Monitor and follow policies on backups, network, and storage capacity, and change management.
  • Use ticket tracking to document problems and their solutions, and analyze that data to improve performance and training.

Help Desk Administrator Job Listings

Key Stats for Help Desk Administrator

Gender

Female
33 %
Male
67 %
Less than 1 year
11%
1-4 years
33%
5-9 years
33%
10-19 years
22%

Gender

Female
33 %
Male
67 %

Years of Experience

Less than 1 year
11%
1-4 years
33%
5-9 years
33%
10-19 years
22%

Common Health Benefits

medical benefits
Medical: 100%
dental benefits
Dental: 88%
vision benefits
Vision: 88%
no benefits
None: