The average hourly pay for a Help Desk Technician with Help Desk / Desktop Support skills in Grand Rapids, Michigan is $16.60.
Is Help Desk Technician your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
$16 - $18
$0 - $900
$32,975 - $44,720
Find your market worth – how it works:
Tell us about your job and pay factors like skills and education
Find your market worth with a report tailored to you
Negotiate your pay with confidence
Job Description for Help Desk Technician
Help desk technicians are needed by virtually every company that produces or uses sophisticated computer equipment. When either customers or colleagues run into technical problems, the help desk technician identifies, troubleshoots, and resolves the issue. They typically field calls or emails from end users who are having trouble with some aspect of a sophisticated system. By listening to a description of the problem and accessing information about the specific system or application the user is …Read more
Help Desk Technician Job Listings
Search for more jobs
Popular Skills for Help Desk Technician
Avg. Hourly Rate
Skills in Information Technology (IT) Support are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support (Tier 2), Computer Hardware Technician, Customer Service and Help Desk / Desktop Support (Tier 1).
Pay Difference by Location
Learn more about cost of living by city.
Employees with Help Desk Technician in their job title in Seattle, Washington earn an average of 22.5% more than the national average. These job titles also find higher than average salaries in San Diego, California (16.9% more) and New York, New York (11.0% more). The lowest salaries can be found in Chicago, Illinois (7.2% less) and Miami, Florida (3.7% less).
Years of Experience
This data is based on 13 survey responses.
Related Job Salaries
$12 - $22
$13 - $25
$16 - $37
$15 - $45
$8 - $13
$16 - $42
$12 - $30
$10 - $17