The average hourly pay for a Help Desk Technician with Troubleshooting skills in San Francisco, California is $26.50.
What Do Help Desk Technicians Do?
Help desk technicians are needed by virtually every company that produces or uses sophisticated computer equipment. When either customers or colleagues run into technical problems, the help desk technician identifies, troubleshoots, and resolves the issue. They typically field calls or emails from end users who are having trouble with some aspect of a sophisticated system. By listening to a description of the problem and accessing information about the specific system or application the user is …Read more
Skills that pay less than market rate include Help Desk / Desktop Support (Tier 2), Customer Service, Help Desk / Desktop Support (Tier 1) and Help Desk / Desktop Support.
Employees with .NET Software Developer / Programmer in these locations earn less than the national average. The lowest salaries can be found in Houston, Texas (38.1% less), New York, New York (35.7% less) and Miami, Florida (34.8% less).
Years of Experience
This data is based on 5 survey responses.