$34,600
Avg. Salary
$17.02
Avg. Hourly Rate
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The average pay for a Help Desk Technician with Help Desk / Desktop Support skills in Salt Lake City, Utah is $17.02 per hour.

The average pay for a Help Desk Technician with Help Desk / Desktop Support skills in Salt Lake City, Utah is $34,600 per year.

$14
10%
$17
50%
$21
90%
MEDIAN $17
$0
10%
$35k
50%
$0
90%
MEDIAN $34,600
$14.29 - $21.22
$14
$17
$21
MEDIAN: $17.02
10%
50%
90%

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Hourly Data $0$27
Hourly Rate $14.29 - $21.22
Overtime $23.38
Annual Data $0$44K
Bonus $1,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,676 - $44,620
  • Country: United States
  • Currency: USD
  • Updated: 17 Nov 2018
  • Individuals Reporting: 12

Job Description for Help Desk Technician

Help desk technicians are needed by virtually every company that produces or uses sophisticated computer equipment. When either customers or colleagues run into technical problems, the help desk technician identifies, troubleshoots, and resolves the issue. They typically field calls or emails from end users who are having trouble with some aspect of a sophisticated system. By listening to a description of the problem and accessing information about the specific system or application the user is trying to operate, the technician endeavors to guide him or her resolve the problem. The technician will make suggestions, attempting different means of fixing the issue until it is resolved. In the unlikely event that the problem persists, the help desk technician can usually refer the problem to a higher-level technician and may suggest a workaround until the problem can be permanently resolved.

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Help Desk Technician Tasks

  • Install and update desktops, laptops, PDAs, peripherals, networks, and related software.
  • Troubleshoot all information technology issues, including software, hardware, and networking.

About Salt Lake City, Utah

Salt Lake County, Utah
192,660
Male:
98,364 (51.1%)
Female:
94,296 (48.9%)
Salt Lake City, often shortened to Salt Lake or SLC, is the capital and the most populous municipality of the U.S. state of Utah. With an estimated population of 190,884 in 2014, the city lies at the core of the Salt Lake City metropolitan area, which has a total population of 1,153,340 (2014 estimate). Salt Lake City is further situated within a larger metropolis known as the Salt Lake City-Ogden-Provo Combined Statistical Area. This region is a corridor of contiguous urban and suburban development stretched along an approximately 120-mile (190 km) segment of the Wasatch Front, comprising a total population of 2,423,912 as of 2014. It is one of only two major urban areas in the Great Basin (the other is Reno, Nevada), and the largest in the Intermountain West. The city was founded in 1847 by Brigham Young, Isaac Morley, George Washington Bradley and numerous other Mormon followers, who extensively irrigated...
Salt Lake City:
$48,761
Utah:
$62,912
$840
Salt Lake City:
$262,400
Utah:
$234,600
3.3%

Help Desk Technician Job Listings

Key Stats for Help Desk Technician

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.
Less than 1 year
7%
1-4 years
79%
5-9 years
7%
10-19 years
7%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.

Years of Experience

Less than 1 year
7%
1-4 years
79%
5-9 years
7%
10-19 years
7%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 85%
vision benefits
Vision: 62%
no benefits
None: 15%