The average hourly pay for a Help Desk Technician with Microsoft Office skills in Portland, Oregon is $20.29.
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What Do Help Desk Technicians Do?
Help desk technicians are needed by virtually every company that produces or uses sophisticated computer equipment. When either customers or colleagues run into technical problems, the help desk technician identifies, troubleshoots, and resolves the issue. They typically field calls or emails from end users who are having trouble with some aspect of a sophisticated system. By listening to a description of the problem and accessing information about the specific system or application the user is …Read more
Help Desk Technician Job Listings
What Are Popular Skills for Help Desk Technicians?
Skills in Help Desk / Desktop Support, Help Desk / Desktop Support (Tier 2), Customer Service and Information Technology (IT) Support are correlated to pay that is above average. Skills that pay less than market rate include Troubleshooting.
Pay Difference by Location
Employees with Help Desk Technician in their job title in Seattle, Washington earn an average of 12.6% more than the national average. These job titles also find higher than average salaries in Houston, Texas (4.1% more). The lowest salaries can be found in New York, New York (26.1% less), Phoenix, Arizona (22.7% less) and Miami, Florida (15.8% less).
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