The average hourly pay for a Help Desk Technician with Customer Service skills in Detroit, Michigan is $15.45.
Is Help Desk Technician your job title? Find out what you should be paid
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$15 - $23
$0 - $2,500
$0 - $500
$26,356 - $59,180
Your Market Worth Over Time
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Job Description for Help Desk Technician
Help desk technicians are needed by virtually every company that produces or uses sophisticated computer equipment. When either customers or colleagues run into technical problems, the help desk technician identifies, troubleshoots, and resolves the issue. They typically field calls or emails from end users who are having trouble with some aspect of a sophisticated system. By listening to a description of the problem and accessing information about the specific system or application the user is …Read more
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Popular Skills for Help Desk Technician
Avg. Hourly Rate
Skills in Help Desk / Desktop Support, Help Desk / Desktop Support (Tier 1), Help Desk / Desktop Support (Tier 2) and Troubleshooting are correlated to pay that is above average. Skills that pay less than market rate include Computer Hardware Technician.
Pay Difference by Location
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Employees with Help Desk Technician in their job title in Seattle, Washington earn an average of 32.5% more than the national average. These job titles also find higher than average salaries in Washington, District of Columbia (31.7% more) and Chicago, Illinois (29.4% more).
Years of Experience
This data is based on 6 survey responses.
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