Entry-Level Help Desk Technician Salary

The average wage for an Entry-Level Help Desk Technician is $15.31 per hour. A skill in Help Desk / Desktop Support (Tier 2) is associated with high pay for this job.

$29,511 - $50,877
$30K
$39K
$51K
MEDIAN: $38,811
10%
50%
90%

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$11.64 - $21.22
$12
$15
$21
MEDIAN: $15.48
10%
50%
90%

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$0$50K
Salary $29,511 - $50,877
Bonus $0.00 - $3,064
Profit Sharing $0.00 - $3,064
Commission $400.00
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,317 - $48,743
  • Country: United States
  • Currency: USD
  • Updated: 10 Oct 2017
  • Individuals Reporting: 1,009
Hourly Data $0$33
Hourly Rate $11.64 - $21.22
Overtime $17.65 - $33.69
Annual Data $0$48K
Bonus $0.00 - $3,064
Commission $400.00
Profit Sharing $0.00 - $3,064
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,317 - $48,743
  • Country: United States
  • Currency: USD
  • Updated: 10 Oct 2017
  • Individuals Reporting: 1,675

Help Desk Technician Job Listings

Popular Employer Salaries for Help Desk Technician

Pay Difference by Location

National Average: $35,369

Larger city markers indicate a job is popular in that location.

Help Desk Technician Advice

Q: What do you wish you knew about your job when you first started out?

Help Desk Technician in San Diego:
"Software analyst."
Learn to use help desk position as a temporary stepping stone. Think of it like a wooden bridge that your crossing to get to the next level, and below it is a deep dark never ending black hole. Stay on the wooden bridge to long and you would fall straight into that never ending hole. (O_o) Yikes!!! The thought of it!!!

Help Desk Technician in Boise:
"Soft Skills Matter Most."
In tech, the focus is usually on your technical skills, which is important, but ultimately it is your soft skills that will set you apart. Most things can be Googled for directions, but knowing how to interact with your customers, prioritize the needs of many and manage your time are much harder skills to hone.

Help Desk Technician in West Palm Beach:
Skip the Help desk and go straight for networking or any other career related to IT.

Key Stats for Help Desk Technician

Gender

Female
13 %
Male
87 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 472 votes.
Less than 1 year
11%
1-4 years
77%
5-9 years
12%

Skills That Affect Help Desk Technician Salaries






Windows Support
▲1%

Network Support
▲1%


National Average
$35,000

Help Desk / Desktop Support
▼1%

Microsoft Office
▼1%






Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 472 votes.

Gender

Female
13 %
Male
87 %

Common Health Benefits

medical benefits
Medical: 73%
dental benefits
Dental: 63%
vision benefits
Vision: 53%
no benefits
None: 24%