The average hourly pay for an Experienced Help Desk Technician in Los Angeles, California is $20.23.
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$12 - $30
$0 - $5,200
$31,200 - $66,250
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Job Description for Help Desk Technician
Help desk technicians are needed by virtually every company that produces or uses sophisticated computer equipment. When either customers or colleagues run into technical problems, the help desk technician identifies, troubleshoots, and resolves the issue. They typically field calls or emails from end users who are having trouble with some aspect of a sophisticated system. By listening to a description of the problem and accessing information about the specific system or application the user is …Read more
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Popular Skills for Help Desk Technician
Avg. Hourly Rate
Skills that pay less than market rate include Computer Hardware Technician, Help Desk / Desktop Support and Customer Service.
Pay by Experience Level for Help Desk Technician
An entry-level Help Desk Technician with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $16.09 based on 6 salaries. An early career Help Desk Technician with 1-4 years of experience earns an average total compensation of $18.18 based on 49 salaries. A mid-career Help Desk Technician with 5-9 years of experience earns an average total compensation of $21.18 based on 19 salaries.
Pay Difference by Location
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Employees with Help Desk Technician in their job title in New York, New York earn an average of 40.9% more than the national average. These job titles also find higher than average salaries in Portland, Oregon (24.1% more) and Houston, Texas (9.1% more). The lowest salaries can be found in Tampa, Florida (11.0% less) and Dallas, Texas (2.9% less).
Years of Experience
This data is based on 74 survey responses.
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