The average salary for a Help Desk Technician in Indianapolis, Indiana is $38,260.
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What Do Help Desk Technicians Do?
Help desk technicians are needed by virtually every company that produces or uses sophisticated computer equipment. When either customers or colleagues run into technical problems, the help desk technician identifies, troubleshoots, and resolves the issue. They typically field calls or emails from end users who are having trouble with some aspect of a sophisticated system. By listening to a description of the problem and accessing information about the specific system or application the user is …Read more
Help Desk Technician Job Listings
What Are Popular Skills for Help Desk Technicians?
Skills in Help Desk / Desktop Support (Tier 1), Help Desk / Desktop Support (Tier 2) and Customer Service are correlated to pay that is above average. Skills that pay less than market rate include Computer Hardware Technician and Help Desk / Desktop Support.
What is the Pay by Experience Level for Help Desk Technicians?
An entry-level Help Desk Technician with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $35,000 based on 7 salaries. An early career Help Desk Technician with 1-4 years of experience earns an average total compensation of $37,272 based on 19 salaries. A mid-career Help Desk Technician with 5-9 years of experience earns an average total compensation of $38,767 based on 19 salaries.
Pay Difference by Location
Employees with Help Desk Technician in their job title in Los Angeles, California earn an average of 33.0% more than the national average. These job titles also find higher than average salaries in Washington, District of Columbia (25.9% more) and Seattle, Washington (20.2% more).
Years of Experience
This data is based on 45 survey responses.
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