The average hourly pay for an Information Technology (IT) Assistant in Cambridge, Massachusetts is $15.00.
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$0 - $15
$0 - $31,200
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Job Description for Information Technology (IT) Assistant
Information technology (IT) assistants are in charge of helping with the day-to-day tasks in the systems department of their organization. They are responsible for monitoring different support ticket systems and following up to ensure prompt resolution of issues. In addition, they must maintain and update current and new software across networks and operating systems. IT assistants must provide excellent service to end users and assist with training duties when new applications are incorporate…Read more
Information Technology (IT) Assistant Tasks
- Assist with installation, troubleshooting and support for hardware, software, and networks.
- Troubleshoot, document, and resolve technical issues with local and remote equipment.
- Coordinate calls with information technology (IT) vendors and providers.
- Configure and maintain equipment like PCs, printers, scanners, phones, and network equipment.
Explore the most common career paths for Information Technology (IT) Assistant. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Information Technology (IT) Assistant
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Information Technology (IT) Assistant Job Listings
Pay Difference by Location
Learn more about cost of living by city.
Employees with Information Technology (IT) Assistant in their job title in Kansas City, Missouri earn an average of 15.3% more than the national average. These job titles also find higher than average salaries in New York, New York (15.2% more) and Atlanta, Georgia (12.7% more). The lowest salaries can be found in Houston, Texas (30.0% less), Indianapolis, Indiana (16.3% less) and Los Angeles, California (1.3% less).
Years of Experience
This data is based on 5 survey responses.
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