Average Information Technology (IT) Support Specialist with Help Desk / Desktop Support (Tier 2) Skills Salary

$49,335
Avg. SalaryShow Hourly Rate
$1,193
Bonus
$4,000
Commission
$2,040
Profit Sharing
What am I worth?
Get pay report
How should I pay?
Price a job
The average salary for an Information Technology (IT) Support Specialist with Help Desk / Desktop Support (Tier 2) skills is $49,335.
10%
$36k
MEDIAN
$49k
90%
$69k
Is Information Technology (IT) Support Specialist your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
How it works:
1
Enter city & years of experience
2
Add pay factors like skills & education
3
Find your market worth with a report tailored to you
United States (change)
Salary
$36k - $69k
Bonus
$150 - $5k
Profit Sharing
$515 - $5k
Commission
$3k - $15k
Total Pay
$33k - $66k
Find your market worth – how it works:
Tell us about your job and pay factors like skills and educationTell us about your job and pay factors like skills and education
Find your market worth with a report tailored to youFind your market worth with a report tailored to you
Negotiate your pay with confidenceNegotiate your pay with confidence

Job Description for Information Technology (IT) Support Specialist

Information Technology (IT) Support Specialist Tasks
  • Maintain and troubleshoot devices and systems, hardware, and software.
  • Document system performance, bugs, debugging, and program requirements.
  • Follow maintenance protocols to ensure systems are secure and ready for users.
  • Lead design and deployment of servers, directories, wireless, backups, and personal devices.

Popular Employer Salaries for Information Technology (IT) Support Specialist

The top respondents for the job title Information Technology (IT) Support Specialist are from the companies Apple Computer, Inc, University of Pennsylvania and Murphy Construction. Reported salaries are highest at Apple Computer, Inc where the average pay is $62,076. Other companies that offer high salaries for this role include University of Pennsylvania, earning around $45,750. Murphy Construction pays the lowest at around $32,500. Central Wyoming College also pays on the lower end of the scale, paying $39,100.

Information Technology (IT) Support Specialist Job Listings

Search for more jobs
Search

Popular Skills for Information Technology (IT) Support Specialist

Skills in Information Technology (IT) Support are correlated to pay that is above average. Skills that pay less than market rate include Customer Service, Computer Hardware Technician, Troubleshooting and Help Desk / Desktop Support.

Pay by Experience Level for Information Technology (IT) Support Specialist

An entry-level Information Technology (IT) Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $39,921 based on 17 salaries. An early career Information Technology (IT) Support Specialist with 1-4 years of experience earns an average total compensation of $45,377 based on 998 salaries. A mid-career Information Technology (IT) Support Specialist with 5-9 years of experience earns an average total compensation of $50,334 based on 717 salaries. An experienced Information Technology (IT) Support Specialist with 10-19 years of experience earns an average total compensation of $54,179 based on 500 salaries. In their late career (20 years and higher), employees earn an average total compensation of $56,969.
Employees with Information Technology (IT) Support Specialist in their job title in San Francisco, California earn an average of 31.9% more than the national average. These job titles also find higher than average salaries in New York, New York (21.9% more) and Washington, District of Columbia (21.6% more).

Years of Experience

This data is based on 2,375 survey responses.
Entry Level
0.7%
Early Career
42.0%
Mid Career
30.2%
Experienced
21.1%
Late Career
6.0%