Information Technology (IT) Support Specialist with Help Desk / Desktop Support Skills Salary

Information Technology Support Specialists with Help Desk / Desktop Support skills take home approximately $43K per year on average. Total cash compensation for Information Technology Support Specialists with Help Desk / Desktop Support skills runs from $29K to $58K depending on bonuses that can occasionally exceed $5K and profit sharing that can reach almost $6K. Location and experience level each impact pay for this group, with the former having the largest influence. There are far more male Information Technology Support Specialists with Help Desk / Desktop Support skills survey respondents than women, making up 84 percent. Job satisfaction is reported as high by the vast majority of workers. Medical benefits are awarded to a fair number, and a majority earn dental coverage. The data for this snapshot was collected from individuals who took PayScale's salary survey.

$31,478 - $63,361
$31K
$44K
$63K
MEDIAN: $43,760
10%
50%
90%

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$12.66 - $24.89
$13
$17
$25
MEDIAN: $17.45
10%
50%
90%

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$0$63K
Salary $31,478 - $63,361
Bonus $0.00 - $4,832
Profit Sharing $805 - $6,854
Commission $1,100
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,412 - $60,120
  • Country: United States
  • Currency: USD
  • Updated: 22 Sep 2017
  • Individuals Reporting: 601
Hourly Data $0$38
Hourly Rate $12.66 - $24.89
Overtime $18.18 - $38.59
Annual Data $0$60K
Bonus $0.00 - $4,832
Commission $1,100
Profit Sharing $805 - $6,854
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,412 - $60,120
  • Country: United States
  • Currency: USD
  • Updated: 22 Sep 2017
  • Individuals Reporting: 572

Find Out Exactly What You Should Be Paid

United States (change)

Information Technology (IT) Support Specialist Job Listings

Pay by Experience Level for Information Technology (IT) Support Specialist

Pay by Experience for an Information Technology (IT) Support Specialist has a positive trend. An entry-level Information Technology (IT) Support Specialist with less than 5 years of experience can expect to earn an average total compensation of $38,000 based on 725 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Information Technology (IT) Support Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $44,000 based on 297 salaries. An experienced Information Technology (IT) Support Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $47,000 based on 199 salaries. An Information Technology (IT) Support Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $50,000 based on 54 salaries.

Pay Difference by Location

National Average: $40,786

Larger city markers indicate a job is popular in that location.

Home to some of the best pay for Information Technology Support Specialists with Help Desk / Desktop Support skills, Boston offers exceptional salaries, 32 percent above the national average. Information Technology Support Specialists with Help Desk / Desktop Support skills will also find cushy salaries in Houston (+21 percent), New York (+16 percent), Los Angeles (+11 percent), and Philadelphia (+10 percent). Falling short of the national average by 13 percent, the area with the worst salaries is Milwaukee. Workers in Miami and Atlanta earn salaries that trail the national average for those in this profession (11 percent less and 5 percent less, respectively).

Key Stats for Information Technology (IT) Support Specialist

Gender

Female
16 %
Male
84 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 304 votes.
Less than 1 year
4%
1-4 years
55%
5-9 years
19%
10-19 years
17%
20 years or more
5%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Information Technology (IT) Support Specialist Salaries

Late-Career
▲22%

▲15%

▲9%

National Average
$41,000

▼8%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 304 votes.

Gender

Female
16 %
Male
84 %

Years of Experience

Less than 1 year
4%
1-4 years
55%
5-9 years
19%
10-19 years
17%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 69%
vision benefits
Vision: 60%
no benefits
None: 19%
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