Average Information Technology (IT) Support Specialist with Help Desk / Desktop Support Skills Salary

$47,025
Avg. SalaryShow Hourly Rate
$1,009
Bonus
$2,100
Commission
$1,949
Profit Sharing
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The average salary for an Information Technology (IT) Support Specialist with Help Desk / Desktop Support skills is $47,025.
10%
$34k
MEDIAN
$47k
90%
$66k
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United States (change)
Salary
$34k - $66k
Bonus
$102 - $5k
Profit Sharing
$352 - $5k
Commission
$0 - $2k
Total Pay
$31k - $62k
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Job Description for Information Technology (IT) Support Specialist

Information Technology (IT) Support Specialist Tasks
  • Maintain and troubleshoot devices and systems, hardware, and software.
  • Document system performance, bugs, debugging, and program requirements.
  • Follow maintenance protocols to ensure systems are secure and ready for users.
  • Lead design and deployment of servers, directories, wireless, backups, and personal devices.

Popular Employer Salaries for Information Technology (IT) Support Specialist

The top respondents for the job title Information Technology (IT) Support Specialist are from the companies U.S. Army, U.S. Department of Defense and Central Wyoming College. Reported salaries are highest at U.S. Department of Defense where the average pay is $61,000. Central Wyoming College pays the lowest at around $39,100.

Information Technology (IT) Support Specialist Job Listings

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Popular Skills for Information Technology (IT) Support Specialist

Skills in Information Technology (IT) Support, Help Desk / Desktop Support (Tier 2), Troubleshooting and Customer Service are correlated to pay that is above average. Skills that pay less than market rate include Computer Hardware Technician.

Pay by Experience Level for Information Technology (IT) Support Specialist

An entry-level Information Technology (IT) Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $40,306 based on 96 salaries. An early career Information Technology (IT) Support Specialist with 1-4 years of experience earns an average total compensation of $44,761 based on 1,166 salaries. A mid-career Information Technology (IT) Support Specialist with 5-9 years of experience earns an average total compensation of $48,834 based on 447 salaries. An experienced Information Technology (IT) Support Specialist with 10-19 years of experience earns an average total compensation of $53,757 based on 330 salaries. In their late career (20 years and higher), employees earn an average total compensation of $57,192.
Employees with Information Technology (IT) Support Specialist in their job title in San Francisco, California earn an average of 28.4% more than the national average. These job titles also find higher than average salaries in New York, New York (25.1% more) and Chicago, Illinois (9.3% more).

Years of Experience

This data is based on 2,154 survey responses.
Entry Level
4.5%
Early Career
54.1%
Mid Career
20.8%
Experienced
15.3%
Late Career
5.3%