Average Return Material Authorization (RMA) Specialist Hourly Pay

$16.39
Avg. Base Hourly Rate (USD)
10%
$11.15
MEDIAN
$16.39
90%
$21.26

The average hourly pay for a Return Material Authorization (RMA) Specialist is $16.39

Hourly Rate
$11 - $21
Bonus
$49 - $3k
Profit Sharing
$0 - $1k
Total Pay
$23k - $45k
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What Do Return Material Authorization (RMA) Specialists Do?

Return Material Authorization (RMA) Specialist Tasks
  • Process, categorize, and answer customer emails and telephone calls, providing high quality service.
  • Communicate status and schedule to customers.
  • Code repair and replacement requests and forward when other departments must fulfill.
  • Enter data, analyze data, and identify trends in repair and replacement requests.
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Job Satisfaction for Return Material Authorization (RMA) Specialist

3.3 out of 5
(36)
Satisfied
4Reviews
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Gender Breakdown

Male
57.7%
Female
42.3%
This data is based on 71 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

80%

Dental

82%

Vision

75%

None

11%