The average hourly pay for a Return Material Authorization (RMA) Specialist with SAP Product Data Management (SAP PDM) skills is $15.12.
Is Return Material Authorization (RMA) Specialist your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.
$15 - $17
$30,872 - $33,755
Your Market Worth Over Time
How has your pay changed over time for your market? Find out by taking our salary quiz.
Job Description for Return Material Authorization (RMA) Specialist
A return material authorization (RMA) specialist works to analyze why products are returned to their employer. They generally work for stores or companies that produce specific products, and depending on the position, the RMA specialist might be in charge of receiving the actual returns and discovering the specific issues with the product. The RMA specialist may have the discretion to make decisions as to whether returns should be accepted or not. The RMA specialist is often tasked with organi…Read more
Return Material Authorization (RMA) Specialist Tasks
- Process, categorize, and answer customer emails and telephone calls, providing high quality service.
- Communicate status and schedule to customers.
- Code repair and replacement requests and forward when other departments must fulfill.
- Enter data, analyze data, and identify trends in repair and replacement requests.
Return Material Authorization (RMA) Specialist Job Listings
Search for more jobs
Popular Skills for Return Material Authorization (RMA) Specialist
Avg. Hourly Rate
Skills in Return Materials Authorization (RMA) and Microsoft Outlook are correlated to pay that is above average. Skills that pay less than market rate include Data Processing, Microsoft Excel and Customer Service.