Service Delivery Manager in Los Angeles Salary

How much does a Service Delivery Manager make in Los Angeles, CA? In Los Angeles, a Service Delivery Manager earns an average of $93,180 per year. This is 10% higher than the national average for a Service Delivery Manager which is $83,763 annually. Salaries for a Service Delivery Manager in Los Angeles range from $55,500 annually to $149,066 per year. Total Annual Pay, which includes salary and bonus for a Service Delivery Manager in Los Angeles ranges from $49,914 to $153,796 annually. Among those reporting, there is an average job satisfaction rating of 4 out of 5 stars. In Los Angeles, men make up the majority of the workforce (62 percent). In Los Angeles, a Service Delivery Manager often enjoys medical, dental, and vision benefits provided by their employer.

$55,500 - $149,066
$56K
$93K
$150K
MEDIAN: $93,180
10%
50%
90%

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$0$153K
Salary $55,500 - $149,066
Bonus $-0.50 - $33,935
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$49,914 - $153,796
  • Country: United States
  • Currency: USD
  • Updated: 22 Nov 2017
  • Individuals Reporting: 24

Job Description for Service Delivery Manager

Service delivery mangers often are the first and only contact for a client who needs answers regarding information systems and their account. These managers must have the skills to conduct recovery exercises and be able to document every step and progress during the recovery. After every exercise, service delivery managers must create a formal report for the clients.

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Service Delivery Manager Tasks

  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.

About Los Angeles, California

Los Angeles County, California
3,971,896
Male:
1,958,998 (49.3%)
Female:
2,012,898 (50.7%)
Los Angeles (/lɒs ˈændʒəlᵻs/, Spanish for "The Angels"), officially the City of Los Angeles and often known by its initials L.A., is the second-most populous city in the United States after New York City, the most populous city in California, and the county seat of Los Angeles County. Situated in Southern California, Los Angeles is known for its mediterranean climate, ethnic diversity, sprawling metropolis, and as a major center of the American entertainment industry. Los Angeles lies in a large coastal basin surrounded on three sides by mountains reaching up to and over 10,000 feet (3,000 m). Historically home to the Chumash and Tongva, Los Angeles was claimed by Juan Rodríguez Cabrillo for Spain in 1542 along with the rest of what would become Alta California. The city was officially founded on September 4, 1781, by Spanish governor Felipe de Neve. It became a part of Mexico in 1821 following the Mexican...
Los Angeles:
$52,024
California:
$64,500
$1,271
Los Angeles:
$542,100
California:
$449,100
4.8%

Service Delivery Manager Job Listings

Key Stats for Service Delivery Manager

Gender

Female
38 %
Male
62 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
1-4 years
8%
5-9 years
27%
10-19 years
62%
20 years or more
4%

Skills That Affect Service Delivery Manager Salaries

Program Management
▲33%

Client Interaction
▲22%

Project Management
▲22%

Customer Relationship Management (CRM)
▲13%

Information Technology Infrastructure Library (ITIL)
▲4%

National Average
$96,000

Customer Relations
▼15%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
38 %
Male
62 %

Years of Experience

1-4 years
8%
5-9 years
27%
10-19 years
62%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 83%
vision benefits
Vision: 83%
no benefits
None: 11%